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Re: Crashing all the time

benji33 wrote:With tour we can't check the crashing problem. It's more linked to the kpt files, do you have sent crash reports with comments ?


But you asked if I can put the tour online !!!!
by nvlass
Thu Aug 21, 2014 6:43 pm
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212

Re: Crashing all the time

I already sent houndrents and yes also many of them have comments
No reply whatsoever from anyone
I dont know how is that working
by nvlass
Tue Aug 19, 2014 2:35 pm
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212

Re: Crashing all the time

Hi the "so far" virtual tour is online, you can check the tour below

http://www.maris.gr/media/virtual-tour.aspx

Please sent any comments regarding what can cause the sound file problem

Thanks
Nikos
by nvlass
Tue Aug 19, 2014 1:47 pm
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212

Re: Crashing all the time

So this is scary now I delete the plist files change the temporary files I just discover that evan when I push the tab to add a sound file (without actually add it) if next I try to select another panorama the program crashes Actually when I click the tabs to select the music or the image see screen...
by nvlass
Tue Aug 12, 2014 9:42 am
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212

Re: Crashing all the time

Do you mean all the .plist files?
by nvlass
Tue Aug 12, 2014 9:09 am
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212

Re: Crashing all the time

I install the Mavericks but nothing change
the same problem is still there

I cannot install fresh version I need so much time to install all my programs so if anyone can help it will be great
Nikos
by nvlass
Sat Aug 09, 2014 9:50 pm
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212

Re: Crashing all the time

Just for your information I tried all things provided from apple forum still nothing
Any suggestions?

Shall I install the mavericks again without format would that fix the problems?
by nvlass
Sat Aug 09, 2014 12:02 pm
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212

Re: Crashing all the time

In a few days will be
I will let you know

Just for your information I discuss also the topic in the apple forums

https://discussions.apple.com/message/26418414

I hope we find the solution
by nvlass
Thu Aug 07, 2014 9:05 pm
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212

Re: Crashing all the time

All files are present
I don't have other issues with the sound. Any ideas how to recheck it?
by nvlass
Thu Aug 07, 2014 8:19 am
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212

Re: Crashing all the time

Suddenly I have the following errors INFO: Panotour Pro V2.2.0 64bits INFO: krpano 1.17.4 (build 2014-06-04) INFO: Flashplayer MAC 14.0.0.145 PlugIn INFO: Registered to: nvlasiadis ERROR: soundinterface - loading of "http://localhost:31415/Final%20readydata/sounds/animation_weakup.mp3" fai...
by nvlass
Wed Aug 06, 2014 5:32 pm
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212

Re: Crashing all the time

I tried also to uninstall the Panotour pro and to install again nothing again
Can someone help?
by nvlass
Wed Aug 06, 2014 2:49 pm
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212

Re: Crashing all the time

Unfortunately no solution so far
any Ideas? how to solve the sound issue?
by nvlass
Wed Aug 06, 2014 2:40 pm
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212

Re: Crashing all the time

Maybe has to do with audacity programm as is the latest programm that I installed and then some other plugin in order to export the sound to mp3 can someone try and tell me if that is the problem?

I will try to uninstall the programm

Thanks
by nvlass
Tue Aug 05, 2014 10:55 pm
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212

Re: Crashing all the time

How can i speak with the support?
Does anyone know

Itried many things
I rename the file, same problem
I tried to add a sound hotspot, I can add the hotspot I can choose the file but the moment I choose another panorama it crashes I dont even try to save it

Nikos
by nvlass
Tue Aug 05, 2014 10:21 am
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212

Re: Crashing all the time

Ok It seems that something is going wrong maybe with my setup?
What shall I do?
Shall reinstall again the program?
by nvlass
Tue Aug 05, 2014 7:42 am
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212

Re: Crashing all the time

I think I understand you mean to add a music hotspot
First problem it doesn't stop the other sounds of the panorama

Thanks
Nikos
by nvlass
Mon Aug 04, 2014 2:49 pm
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212

Re: Crashing all the time

I dont understand what do you mean
by nvlass
Mon Aug 04, 2014 1:33 pm
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212

Re: Crashing all the time

No it is not the sound file I tried another that right now is working,
In the new panorama project without groups the same problem immediately when I add the sound file the program crashes
by nvlass
Mon Aug 04, 2014 7:41 am
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212

Re: Crashing all the time

I tried a new project
I tried to add a music background in one panorama THE SAME THING
Shall I delete and reinstall my Panotour Pro?
by nvlass
Mon Aug 04, 2014 7:37 am
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212

Re: Crashing all the time

I dont know what to do
Is there any support?
I have sent the report 100 times what can I do now?
by nvlass
Mon Aug 04, 2014 7:35 am
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212

Re: Crashing all the time

Hi I have sent you the sound file but I think is not that because I have another sound file that is working fine in another panorama, I tried that sound again the same Then I tried to change the sound file of the working pano again the same now I cannot add a sound file to any of single panoramas on...
by nvlass
Sun Aug 03, 2014 6:59 pm
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212

Re: Crashing all the time

I will sent the file as soon I am in my office

Thanks
by nvlass
Sun Aug 03, 2014 3:50 pm
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212

Re: Crashing all the time

Hi I am on Mac platform mavericks The music is mp3 In another panorama I have add already another music with the same characteristics with no problems The music is sounds from a sony device that is saving the sounds as an mp3 as I said in other panoramas I use the same kin from sound without problems
by nvlass
Sun Aug 03, 2014 9:44 am
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212

Re: Crashing all the time

Hi I am on Mac platform mavericks The music is mp3 In another panorama I have add already another music with the same characteristics with no problems The music is sounds from a sony device that is saving the sounds as an mp3 as I said in other panoramas I use the same kin from sound without problems
by nvlass
Sun Aug 03, 2014 9:44 am
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212

Crashing all the time

I upgrade to the version 2.2 and I have some weird problems When I try to add background music in one panorama it crash the moment I try to save the project while some other times it crashes at the same time when I choose the music The same music when I try to add it to the group of panoramas it is ...
by nvlass
Sat Aug 02, 2014 10:53 pm
 
Forum: Panotour - Bugs & discussion
Topic: Crashing all the time
Replies: 43
Views: 4212
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