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Failure to load planar images and strange panorama load

I was updating a tour that was working fine and now I am getting strange behavior. One issue I seemed to have figured out how to fix but wanted Kolor to see it so they could fix the issue (if they can recreate it). I uploaded some planar images of detail shots for a virtual tour. I put them in a gro...
by desert guy
Mon Mar 27, 2017 9:23 pm
 
Forum: Panotour - Bugs & discussion
Topic: Failure to load planar images and strange panorama load
Replies: 1
Views: 277

Re: problems with flat images

In search of a solution to this issue I contacted KrPano directly and was able to find what is hopefully a solution. After explaining the problem to them they suggested I try the "make flat droplet". This droplet does display the image correctly but they couldn't help me with how to apply ...
by desert guy
Mon Mar 27, 2017 8:18 pm
 
Forum: Using Panotour / Panotour Pro
Topic: problems with flat images
Replies: 16
Views: 1017

Re: Issue with drop down menu

I was able to link the tour in a different way that solved the problem, thank you.

I'm not sure about the hotspot issue. She is on a laptop but it is not a touch screen. I'll probably ignore unless more have the same issue
by desert guy
Sun Mar 26, 2017 6:11 pm
 
Forum: Panotour - Bugs & discussion
Topic: Issue with drop down menu
Replies: 2
Views: 279

Issue with drop down menu

Unfortunately I had to launch my website before I had all the bugs worked out because of issues not worth going into here. But the short of it is I have a full page add in a publication pointing to my website that came out today so I am very eager to fix these issues ASAP. Here is the link to the in...
by desert guy
Fri Mar 24, 2017 4:45 am
 
Forum: Panotour - Bugs & discussion
Topic: Issue with drop down menu
Replies: 2
Views: 279

Re: Limit the panning speed [SOLVED]

Thank you for the help, I got it working. It took me a little while (new to the program) to find where in panotour pro I needed to go to enable the plugin. For others: Once you install the plugin according to the instructions on the download page and restart panotour it will appear in the style tab ...
by desert guy
Fri Mar 10, 2017 8:09 pm
 
Forum: Panotour - Bugs & discussion
Topic: Limit the panning speed
Replies: 8
Views: 1000

Re: Limit the panning speed [SOLVED]

Thank you for the help. I'm posting this for anyone else who might find this thread in the future (and is as inexperienced with editing .xml code as I am) . I downloaded the free XML notepad 2007 from microsoft. Opened the TOURNAME_core.xml file. From the attached screenshot you can see where I adde...
by desert guy
Wed Mar 08, 2017 6:21 pm
 
Forum: Panotour - Bugs & discussion
Topic: Limit the panning speed
Replies: 8
Views: 1000

Re: Limit the panning speed [SOLVED]

Thank you for this information, so happy to see this exists. I get this complaint often, the tours spin way to fast. My ideal would be to decrease the mouse sensitivity and cap how fast the tour can rotate at maximum. Really see no need for the ability for the tour to whip around at high RPM. I see ...
by desert guy
Tue Mar 07, 2017 9:03 pm
 
Forum: Panotour - Bugs & discussion
Topic: Limit the panning speed
Replies: 8
Views: 1000

Re: problems with flat images

I really don't know web coding but it seems like there must be a reasonable way to code for this issue. An if>then argument relating to the size of the browser and the size (or ratio) of the image. I could come up with the logic rules that would allow it to display how I am hoping but wouldn't know ...
by desert guy
Fri Feb 17, 2017 5:06 pm
 
Forum: Using Panotour / Panotour Pro
Topic: problems with flat images
Replies: 16
Views: 1017

Re: problems with flat images

Any ideas on how I fix this? It would be great to get this planar image issue addressed. This is the only way to get help for Kolor products right? Post and wait?
by desert guy
Wed Feb 15, 2017 9:08 pm
 
Forum: Using Panotour / Panotour Pro
Topic: problems with flat images
Replies: 16
Views: 1017

Re: problems with flat images

I started a new tour from scratch (no presets were used), I loaded those two images that I sent to you. The door had a default FOV of 1.0 and it behaved as I was hoping. It displayed the full image upon load and then you could zoom in. The other one (exterior shot) behaved as it did in the other tou...
by desert guy
Mon Feb 13, 2017 4:54 pm
 
Forum: Using Panotour / Panotour Pro
Topic: problems with flat images
Replies: 16
Views: 1017

Re: problems with flat images

I sent you a PM but will include the info here for others to see if someone also experiences this problem or can lend a hand.

I have 20 planar images in one particular tour (all tours experience this issue). Attached are a couple screenshots
Screenshot (17).png

Screenshot (16).png
by desert guy
Fri Feb 10, 2017 5:48 pm
 
Forum: Using Panotour / Panotour Pro
Topic: problems with flat images
Replies: 16
Views: 1017

Re: problems with flat images

Sorry, neglected to mention the version. 2.5.5 Panotour Pro. Windows 10 64 bit OS. Brand new dell workstation laptop with high end graphics hardware (I can post details if you think it is relevant) I do not get the results you are describing. Each image is unique proportions due to being cropped. Fo...
by desert guy
Thu Feb 09, 2017 5:46 pm
 
Forum: Using Panotour / Panotour Pro
Topic: problems with flat images
Replies: 16
Views: 1017

Re: problems with flat images

Any ideas how I might change the display parameters to get the result I'm looking for? Is it clear what I am trying to accomplish?
by desert guy
Wed Feb 08, 2017 11:23 pm
 
Forum: Using Panotour / Panotour Pro
Topic: problems with flat images
Replies: 16
Views: 1017

Re: problems with flat images

Yes, I did.
by desert guy
Wed Feb 08, 2017 3:38 pm
 
Forum: Using Panotour / Panotour Pro
Topic: problems with flat images
Replies: 16
Views: 1017

problems with flat images

Sorry for the basic question here, I've spent hours searching online and playing with the program to try and figure it out but just can't. I realize the program is focused on 360 images but I have a project that I only have regular flat images of. I would like to use the program rather than a slide ...
by desert guy
Wed Feb 08, 2017 4:02 am
 
Forum: Using Panotour / Panotour Pro
Topic: problems with flat images
Replies: 16
Views: 1017

Re: Cannot access Home, Tour, or Style tabs

I restarted everything again after messing around and this time it seems like things are working. I will post again if the problem returns
by desert guy
Tue Feb 07, 2017 8:02 pm
 
Forum: Panotour - Bugs & discussion
Topic: Cannot access Home, Tour, or Style tabs
Replies: 1
Views: 160

Cannot access Home, Tour, or Style tabs

Window 10 pro 64 bit 8 xeon cpu e3-1505m @ 2.8 Ghz 32 gb ram solid state drive nvidia quadro m3000m Panotour pro v2.5.5 64 I recently bought a new computer and have migrated over all my files and programs. I am trying to work on some completed tours and having issues. When I open the file the only p...
by desert guy
Tue Feb 07, 2017 7:40 pm
 
Forum: Panotour - Bugs & discussion
Topic: Cannot access Home, Tour, or Style tabs
Replies: 1
Views: 160

Easiest Tour publishing advice please

Hi all, Please forgive this pretty basic question. I have spent some time researching but haven't come up with a solid answer yet. I imagine this question has already been addressed very well somewhere so if anyone can provide a link it would be much appreciated. Here is where I am at: I am a genera...
by desert guy
Thu Oct 30, 2014 7:11 pm
 
Forum: Open discussion
Topic: Easiest Tour publishing advice please
Replies: 1
Views: 321

Radar border displayed on flat image hotspot

In my tour I have a combination of flat images and full panoramas. For my radar I am using a green color for the field and a blue border. The radar works as expected for the full panoramas but not for the flat images. When I am testing the tour and select a hotspot associated with a flat image there...
by desert guy
Thu Apr 03, 2014 8:59 pm
 
Forum: Panotour - Bugs & discussion
Topic: Radar border displayed on flat image hotspot
Replies: 1
Views: 370

Display error for preview menu options

I have had a file open for a while and have been working on developing the tour when all of a sudden the display on the preview window became all distorted (see screen shot). I did not notice what I was doing immediately before this happened. In general I was loading images and tweaking hotspots and...
by desert guy
Thu Apr 03, 2014 8:16 pm
 
Forum: Panotour - Bugs & discussion
Topic: Display error for preview menu options
Replies: 0
Views: 260

What am I missing to get zoom to behave?

So this seems like there must be something basic I am missing. I can set the min and max zoom on a full spherical panorama and it will behave as I would expect. When I try to set the min and max zoom on a flat image I do not get any difference in behavior. Meaning when I publish locally (not online ...
by desert guy
Thu Apr 03, 2014 7:04 pm
 
Forum: Using Panotour / Panotour Pro
Topic: What am I missing to get zoom to behave?
Replies: 1
Views: 350

Re: Maps with radar issue

I have just noticed the same issue. What I am getting is that my tour has a combination of full panoramas and flat images for details. When the tour is published (sorry not online yet) if I start in a location with a full panorama w/ radar then move to a detail/flat image (no radar) the radar from t...
by desert guy
Thu Apr 03, 2014 6:47 pm
 
Forum: Panotour - Bugs & discussion
Topic: Maps with radar issue
Replies: 3
Views: 505

Re: "-" doesn't zoom

Destiny wrote:Sounds like you are at your max zoom already.... That is why it doesn't soon in...

Destiny...


I think you may misunderstand. I can zoom in with "+" but cannot zoom out with "-"
by desert guy
Thu Mar 27, 2014 11:30 pm
 
Forum: Panotour - Bugs & discussion
Topic: "-" doesn't zoom
Replies: 5
Views: 732

Re: Crash upon "close project"

sorry for the delay in answering. Yes I am using 2.0.1 on windows 7 64 bit system
by desert guy
Thu Mar 27, 2014 11:27 pm
 
Forum: Panotour - Bugs & discussion
Topic: Crash upon "close project"
Replies: 5
Views: 598

Re: "-" doesn't zoom

sorry it's not yet and I don't really know of an easy way to put it up.
by desert guy
Fri Mar 14, 2014 9:54 pm
 
Forum: Panotour - Bugs & discussion
Topic: "-" doesn't zoom
Replies: 5
Views: 732
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