Is there any reason why the tour (file) crash if i delete the cache???? or if I modify a photo?

I have experience that my projects crash in the following circumstances:

1. I delete the cache file so the tour creates a new one when it is re-open
2. If i change/edit a photo in photoshop, the tour crash...

Im having similar issues... It crash in the middle of the building process...after the building has commence it is also crashing when loading the panoramas (when opening the file) in my case..this would be the latest tour im having the issue with: 2 group(s) 6 scene(s) 1 full spherical panorama(s) 1...

I'm sort of having a similar issue lately...

Also having issues when loading the tour..it also crash

I recently updated my MacOS...is PTP having a bug?

Guys Thanks for your replies... so just to confirm...If i'm placing my tour behind a paywall, which means that to watch the tour you need to pay for a membership, otherwise you cannot see, then I have to tick "the tour will be hosted on a website protected by credentials" If i tick this fe...

Yes I'm referring to the Build tab..however there are two different options in this tab. One is to encrypt the XML files and the other is: Protected website....

What is the protected website option for then?

I'm going to upload the tour to a website that will have restrcited access for members. the websites is designed using wordpress and the woocommerce plugin for memberships...

Do i need to use this feature? (Protected website)???

Annis: You are absolute right...I just realised that the scene is changing when clicking on the hotspot...also realised that if I go to the advance features of the hotspot and click "close on ne pano" the map will close as soon as i click on the hotspot... Im just wondering now....in the v...

Im having troubles with the map.. When i click on the map symbol, this does not take me straight to the panorama... Am i doing something wrong? The following clip shows my issue: https://www.dropbox.com/s/45bade3gdc1inw8/map.mp4?dl=0 This is my configuration of the map hotspot: https://www.dropbox.c...

Not really... but I just want to know if you guys will continue working with Panotour in the future...

I got concerns that since you release forgeJS you may discontinue it

Is there going to be a panotour update soon?

I'm aware of ptv as a testing tool ... but it is great... Panotour interface is great too I hope you guys in kolor are thinking about improving these tools instead of discontinue it

will panotour be discontinue in the future with the creation of ForgeJS????

Will ForgeJS able to export files that can be view on mobile devices, currently Panotour export files that can be view on panotour viewer

What about Panotour, is Kolor putting efforts in keeping this software?

still my questions remain: currently in Panotour I am able to export a file that you can view in your mobile device (i.e.: iphone) using panotour viewer... Will forgejs able to do that? Another feature that I use a lot in panotour is assigning hotspots in places, however these hotspots does not have...

I have a couple of questions: currently in Panotour I am able to export a file that you can view in your mobile device (i.e.: iphone) using panotour viewer... Will forgejs able to do that? Another feature that I use a lot in panotour is assigning hotspots in places, however these hotspots does not h...

I rolled back and it is working for me now...

I think I have I will have to go back to the previous version...I will try later today and confirm

My Panotour is crashing when I try to delete a panorama or a group of panorama... I just recently upgrade my panotour version to 2.5.6 64 bits... My computer is a iMac running in macOS Sierra Can you help?... I have been uploading the crashing reports and writing in the comments that it crash as soo...

well I guess that just did...

Now is working fine...

I deleted the plugging from the workspace, then call it back from the plugin library and now is working properly...


I guess this issue has been resolved..

Thanks for all the support!

Just tried creating a new project from scratch and it works perfectly... I saved as openstreet mat, closed it and then re-opened it again and it was openstreet map.. So I guess this issued has been resolved with the upgrade.. Now my question is: If I have an old file, which is now been open by the n...

I will try with a new project and let you know...

Yes I will send the file later...

This is a video showing the issue: https://www.dropbox.com/s/g1iax7jzl04m8f9/Screen%2009-07-2016%2012-04-31.avi?dl=0 The video start when I save the option for openstreet maps, then close the file, re-open it and you will see that google maps is still there, even when I selected openstreet maps and ...

Just downloaded the PTP 2.5.4 and still have the same problem in both computer (MAC and Windows)

Thanks for the info about KEN...

I'm currently downloading the new version of panotour...will write later