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Re: video spots fail to load on mobile

Thank you very much Benjamin,
I have manually created the poster frames for the two videos that were missing and everything works fine!

I downloaded HandBrake and will give it a try.
I can count on always getting the answer here in these forums :)

Shai
by shais
Wed Aug 05, 2015 11:03 am
 
Forum: Using Panotour / Panotour Pro
Topic: video spots fail to load on mobile
Replies: 6
Views: 409

Re: video spots fail to load on mobile

I've tested it on several Android devices, mainly on Nexus 5 with Chrome. the jpg you linked to in your response is not the missing one. it is from another video. It would be great if I knew: 1- what encoding should be used on the videos to avoid problems? I've used h.264 2- if the poster frame was ...
by shais
Wed Aug 05, 2015 9:02 am
 
Forum: Using Panotour / Panotour Pro
Topic: video spots fail to load on mobile
Replies: 6
Views: 409

Re: video spots fail to load on mobile

Should panotour generate the poster frame or should I do it manually?
by shais
Thu Jul 30, 2015 11:31 am
 
Forum: Using Panotour / Panotour Pro
Topic: video spots fail to load on mobile
Replies: 6
Views: 409

video spots fail to load on mobile

Hi, I'm working on this tour and I have a problem when viewing panos that have video spots in them on mobile. "ERROR: loading of XXXXX.jpg failed! ERROR: XXXXXXXXX.mp4 - unknown error! I can add that I can't find such a jpg file in the folder specified (spots folder) the tour is on a test serve...
by shais
Wed Jul 29, 2015 8:34 pm
 
Forum: Using Panotour / Panotour Pro
Topic: video spots fail to load on mobile
Replies: 6
Views: 409

Re: Mouse speed [SOLVED]

Only with hand coding. The mouse settings can be changed with the add of attribute into the <control> tag : http://krpano.com/docu/xml/#control Hi Benjamin, I have tried changing the mouse speed and acceleration for the entire tour following the krpano doc. but the syntax is different than the 'tou...
by shais
Mon Jul 20, 2015 12:39 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Mouse speed
Replies: 4
Views: 617

Re: Video intro - hide PTP controls [SOLVED]

Thanks, Now The UI is hidden but it doesn't show. I have tried puting the showTourControls(); on the pause action of the video and the controlls do show up. but as soon as the video ends (or skipped) the controlls dissapear. I thought maybe to put the showTourControls(); when the first panorama load...
by shais
Mon Mar 23, 2015 7:54 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Video intro - hide PTP controls
Replies: 20
Views: 1926

Re: PTP 2.3.2 problem building tour

I have spent the night creating the tour from scratch and everything works. so I guess that somehow the KPT file got corrupt. I will gladly send it. how should I send it to you?
by shais
Mon Mar 23, 2015 1:36 pm
 
Forum: Panotour - Bugs & discussion
Topic: PTP 2.3.2 problem building tour
Replies: 14
Views: 908

Re: Video intro - hide PTP controls [SOLVED]

Open the xxx_core.xml file, and remove the occurences of the "events.dispatch(onTourStart);" . Then in the action you call after your video is finished, call the 2 following lines : events.dispatch(onPanoStart); events.dispatch(onTourStart); I think those modifications should fit your nee...
by shais
Mon Mar 23, 2015 4:34 am
 
Forum: Using Panotour / Panotour Pro
Topic: Video intro - hide PTP controls
Replies: 20
Views: 1926

Livepano crash

Definitely not my best pano day :/
when moving the playhead towards the end of the video PTP crashed with this error message. it happened twice.

Livepano crash.png
by shais
Mon Mar 23, 2015 1:34 am
 
Forum: Livepano
Topic: Livepano crash
Replies: 0
Views: 303

Re: PTP 2.3.2 problem building tour

I have started to build the tour from scratch, I have added the panos and I notice that PTP is using about 21.5gb of my RAM, I didn't notice how much it used before my problems begun, but now my physical memory is used at 100% all the time (mostly by PTP) again, don't know if it's related, just sayi...
by shais
Sun Mar 22, 2015 11:55 pm
 
Forum: Panotour - Bugs & discussion
Topic: PTP 2.3.2 problem building tour
Replies: 14
Views: 908

Re: PTP 2.3.2 problem building tour

I have tried installing PTP 2.3.1, didn't help I have now tried saving the tour to a new location and name (the PTP file) and building to a new location and name it doesn't help. after the tiles and pano parts are built I am left with a white progress bar. I have 8 panos in the tour, 66 spots I'm us...
by shais
Sun Mar 22, 2015 10:29 pm
 
Forum: Panotour - Bugs & discussion
Topic: PTP 2.3.2 problem building tour
Replies: 14
Views: 908

Re: PTP 2.3.2 problem building tour

Just an update, I've changed the build parameter from default to build all panoramas in hopes of this solving the problem. When I try to build the project like that PTP crushes. I'm starting to be worried since my client expects to see the tour tomorrow! I just had a few minor fixes and now I can't ...
by shais
Sun Mar 22, 2015 8:11 pm
 
Forum: Panotour - Bugs & discussion
Topic: PTP 2.3.2 problem building tour
Replies: 14
Views: 908

Re: PTP 2.3.2 problem building tour

I used the previous version to originally create the tour. was it 2.3.1? I don't use 3rd party plugins, I did have custom XML but I've removed them for now until everything else works. I do have 1 live pano and a few video spots on the walls (they seem to work well) Is there a way to completely rebu...
by shais
Sun Mar 22, 2015 3:26 pm
 
Forum: Panotour - Bugs & discussion
Topic: PTP 2.3.2 problem building tour
Replies: 14
Views: 908

Re: PTP 2.3.2 problem building tour

if you're talking about the cache file that resides in the same folder as the kpt file then I have deleted it before rebuilding. I even tried defining a new location for the build files and build everything from scratch.
by shais
Sun Mar 22, 2015 3:17 pm
 
Forum: Panotour - Bugs & discussion
Topic: PTP 2.3.2 problem building tour
Replies: 14
Views: 908

Re: PTP 2.3.2 problem building tour

I also see that parts of the tour don't work (they did work before) for example buttons that link to panoramas etc. I think it might be because of the build doesn't finish
by shais
Sun Mar 22, 2015 3:08 pm
 
Forum: Panotour - Bugs & discussion
Topic: PTP 2.3.2 problem building tour
Replies: 14
Views: 908

Re: PTP 2.3.2 problem building tour

Win 7 64bit
intel i7 CPU
24 GB Ram
by shais
Sun Mar 22, 2015 3:02 pm
 
Forum: Panotour - Bugs & discussion
Topic: PTP 2.3.2 problem building tour
Replies: 14
Views: 908

PTP 2.3.2 problem building tour

Hi, I'm not sure if it has anything to do with the version of PTP. but it worked before. When I build a tour the progress bar at the bottom right never finishes. as if the build doesn't finish. also, in the "Manage build files" dialog I get "x files missing" even immediately afte...
by shais
Sun Mar 22, 2015 2:54 pm
 
Forum: Panotour - Bugs & discussion
Topic: PTP 2.3.2 problem building tour
Replies: 14
Views: 908

Re: Livepano on android doesn't autostart [SOLVED]

ok thanks!
I'll give it a try.
by shais
Mon Mar 09, 2015 2:05 pm
 
Forum: Livepano
Topic: Livepano on android doesn't autostart
Replies: 6
Views: 996

Re: Start Virtual Tour with a Video

What do you mean by "embedded video"? A video from a URL?
by shais
Mon Mar 09, 2015 12:00 am
 
Forum: Using Panotour / Panotour Pro
Topic: Start Virtual Tour with a Video
Replies: 12
Views: 1169

Re: Livepano on android doesn't autostart [SOLVED]

But on mobile it only shows after the user touches the pano
by shais
Fri Mar 06, 2015 4:16 pm
 
Forum: Livepano
Topic: Livepano on android doesn't autostart
Replies: 6
Views: 996

Re: How do I control the size of the controller bar?

OK, thanks for the reply.
I'll update if I find anything.
by shais
Thu Mar 05, 2015 7:40 pm
 
Forum: Using Panotour / Panotour Pro
Topic: How do I control the size of the controller bar?
Replies: 6
Views: 648

Re: Livepano on android doesn't autostart [SOLVED]

Thank you for your reply, I wonder if there's a way to add a poster image with a play button or something like that. The built-in play / pause icons only show after a user interacts with the item.
by shais
Thu Mar 05, 2015 6:39 pm
 
Forum: Livepano
Topic: Livepano on android doesn't autostart
Replies: 6
Views: 996

Re: How do I control the size of the controller bar?

Hi neighbour,
Did you manage to solve the small buttons problem on mobile?
I'm having the same thing.

Shai
by shais
Thu Mar 05, 2015 4:32 pm
 
Forum: Using Panotour / Panotour Pro
Topic: How do I control the size of the controller bar?
Replies: 6
Views: 648

Livepano on android doesn't autostart [SOLVED]

Hi, I'm doing my first livepano tour. everything works well so far except that on android (chrome browser) the livepano doesn't auto start and I don't see play button. when I tap the screen then the livepano video loads and works. is there a way for this to work without the user tapping the screen? ...
by shais
Thu Mar 05, 2015 4:05 pm
 
Forum: Livepano
Topic: Livepano on android doesn't autostart
Replies: 6
Views: 996
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