Thank you very much Benjamin,
I have manually created the poster frames for the two videos that were missing and everything works fine!

I downloaded HandBrake and will give it a try.
I can count on always getting the answer here in these forums

Shai

I've tested it on several Android devices, mainly on Nexus 5 with Chrome. the jpg you linked to in your response is not the missing one. it is from another video. It would be great if I knew: 1- what encoding should be used on the videos to avoid problems? I've used h.264 2- if the poster frame was ...

Should panotour generate the poster frame or should I do it manually?

Hi, I'm working on this tour and I have a problem when viewing panos that have video spots in them on mobile. "ERROR: loading of XXXXX.jpg failed! ERROR: XXXXXXXXX.mp4 - unknown error! I can add that I can't find such a jpg file in the folder specified (spots folder) the tour is on a test serve...

Only with hand coding. The mouse settings can be changed with the add of attribute into the <control> tag : http://krpano.com/docu/xml/#control Hi Benjamin, I have tried changing the mouse speed and acceleration for the entire tour following the krpano doc. but the syntax is different than the 'tou...

Thanks, Now The UI is hidden but it doesn't show. I have tried puting the showTourControls(); on the pause action of the video and the controlls do show up. but as soon as the video ends (or skipped) the controlls dissapear. I thought maybe to put the showTourControls(); when the first panorama load...

I have spent the night creating the tour from scratch and everything works. so I guess that somehow the KPT file got corrupt. I will gladly send it. how should I send it to you?

sure! it's on a temporary url for now
http://preview.tohendns.com/shai/face_to_face/face_to_face.html

Open the xxx_core.xml file, and remove the occurences of the "events.dispatch(onTourStart);" . Then in the action you call after your video is finished, call the 2 following lines : events.dispatch(onPanoStart); events.dispatch(onTourStart); I think those modifications should fit your nee...

Definitely not my best pano day
when moving the playhead towards the end of the video PTP crashed with this error message. it happened twice.

I have started to build the tour from scratch, I have added the panos and I notice that PTP is using about 21.5gb of my RAM, I didn't notice how much it used before my problems begun, but now my physical memory is used at 100% all the time (mostly by PTP) again, don't know if it's related, just sayi...

I have tried installing PTP 2.3.1, didn't help I have now tried saving the tour to a new location and name (the PTP file) and building to a new location and name it doesn't help. after the tiles and pano parts are built I am left with a white progress bar. I have 8 panos in the tour, 66 spots I'm us...

Just an update, I've changed the build parameter from default to build all panoramas in hopes of this solving the problem. When I try to build the project like that PTP crushes. I'm starting to be worried since my client expects to see the tour tomorrow! I just had a few minor fixes and now I can't ...

I used the previous version to originally create the tour. was it 2.3.1? I don't use 3rd party plugins, I did have custom XML but I've removed them for now until everything else works. I do have 1 live pano and a few video spots on the walls (they seem to work well) Is there a way to completely rebu...

if you're talking about the cache file that resides in the same folder as the kpt file then I have deleted it before rebuilding. I even tried defining a new location for the build files and build everything from scratch.

I also see that parts of the tour don't work (they did work before) for example buttons that link to panoramas etc. I think it might be because of the build doesn't finish

Win 7 64bit
intel i7 CPU
24 GB Ram

Hi, I'm not sure if it has anything to do with the version of PTP. but it worked before. When I build a tour the progress bar at the bottom right never finishes. as if the build doesn't finish. also, in the "Manage build files" dialog I get "x files missing" even immediately afte...

ok thanks!
I'll give it a try.

What do you mean by "embedded video"? A video from a URL?

But on mobile it only shows after the user touches the pano

OK, thanks for the reply.
I'll update if I find anything.

Thank you for your reply, I wonder if there's a way to add a poster image with a play button or something like that. The built-in play / pause icons only show after a user interacts with the item.

Hi neighbour,
Did you manage to solve the small buttons problem on mobile?
I'm having the same thing.

Shai

Hi, I'm doing my first livepano tour. everything works well so far except that on android (chrome browser) the livepano doesn't auto start and I don't see play button. when I tap the screen then the livepano video loads and works. is there a way for this to work without the user tapping the screen? ...