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Re: Panotour videos now not broken on EVERY IOS 11+ device?

For encrypted tour you have to rebuild the tour.
For non encrypted a patch can be applied into the CORE.xml files
by benji33
Wed Jun 27, 2018 3:52 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panotour videos now not broken on EVERY IOS 11+ device?
Replies: 42
Views: 2161

Re: Panotour videos broken on EVERY IOS 11+ device in the wo

Try this new 2.5.12 release of Panotour Pro for the iOS11 and Safari issue.
http://www.kolor.com/2018/06/21/virtual ... or-update/
by benji33
Thu Jun 21, 2018 3:08 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panotour videos now not broken on EVERY IOS 11+ device?
Replies: 42
Views: 2161

Re: Panotour videos broken on EVERY IOS 11+ device in the wo

The issue have been identified today.
Let us investigate more to be able to offer the better solution for iOS 11+ devices.

Thanks for your patience.
by benji33
Tue Jun 19, 2018 3:36 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panotour videos now not broken on EVERY IOS 11+ device?
Replies: 42
Views: 2161

Re: IMPORTANT - professional use of your products

- En ce qui concerne l'utilisation de la souris au lieu du tactile nous n'avons pas de solution pour le moment. - Je n'ai pas de mobile Microsoft pour tester Edge ou essayez vous avec les version iOS/Android de Edge ? - En ce qui concerne le lag présent est-ce sur un Samsung S8 ? Si oui est-ce un CP...
by benji33
Tue Jun 12, 2018 4:01 pm
 
Forum: Panotour - Bugs et discussions (FR)
Topic: IMPORTANT - professional use of your products
Replies: 7
Views: 667

Re: Can't place any map spot in Bing maps

With the latest Panotour Pro version ? 2.5.11 ?
by benji33
Tue Jun 12, 2018 3:43 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Can't place any map spot in Bing maps
Replies: 3
Views: 231

Re: Panotour videos broken on EVERY IOS 11+ device in the wo

Yes I can reproduce it.
Was working with 11.2.x versions and not with 11.3.1.
I'll have a look on this pain point.
Thanks for your patience.
by benji33
Fri May 18, 2018 3:48 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panotour videos now not broken on EVERY IOS 11+ device?
Replies: 42
Views: 2161

Re: Panotour videos broken on EVERY IOS 11+ device in the wo

Sorry for the answer delay. Many holidays in May in France ;)
I'll have a look today.
by benji33
Fri May 18, 2018 8:37 am
 
Forum: Panotour - Bugs & discussion
Topic: Panotour videos now not broken on EVERY IOS 11+ device?
Replies: 42
Views: 2161

Re: Gyroscope trouble (After updating to 2.5.11 & Chrome 66)

Here is the How To Update Tours : viewtopic.php?f=92&t=44016

It's a change of the Chrome devicemotion units from radians to degrees.
- Panotour Pro 2.5.11 correct it.
- Generated tours from 2.5.0 to 2.5.10 must be updated.
by benji33
Wed May 16, 2018 4:23 pm
 
Forum: Panotour - Bugs & discussion
Topic: Gyroscope trouble (After updating to 2.5.11 & Chrome 66)
Replies: 15
Views: 1416

Gyroscope issue with Chrome 66+

Since Google Chrome 66 (and for future updates), the browser changes the unit for its gyroscope sensor data values from radians to degrees . Here is the bug report . You can built the previously generated tour with Panotour Pro 2.5.11 which support Chrome 66 and more. - Or - You have to update the g...
by benji33
Wed May 16, 2018 4:12 pm
 
Forum: Panotour - Bugs & discussion
Topic: Gyroscope issue with Chrome 66+
Replies: 0
Views: 842

Re: Gyroscope trouble (After updating to 2.5.11 & Chrome 66)

Sorry your domain is parked on our proxy/firewall so I'll try to reproduce it on my side.
by benji33
Wed May 02, 2018 10:37 am
 
Forum: Panotour - Bugs & discussion
Topic: Gyroscope trouble (After updating to 2.5.11 & Chrome 66)
Replies: 15
Views: 1416

Re: Gyroscope trouble (After updating to 2.5.11 & Chrome 66)

Cannot access to your tour for security reasons.
Does the iframe has the allowfullscreen mandatory attribute for VR?
by benji33
Wed May 02, 2018 10:01 am
 
Forum: Panotour - Bugs & discussion
Topic: Gyroscope trouble (After updating to 2.5.11 & Chrome 66)
Replies: 15
Views: 1416

Re: Bug With Overlay Not Covering Floor Plan Images

The answer will be added into the other topic. Thanks
by benji33
Wed May 02, 2018 9:58 am
 
Forum: Panotour - Bugs & discussion
Topic: Bug With Overlay Not Covering Floor Plan Images
Replies: 1
Views: 509

Re: Problème Méthode de génération

This is a default option which is always selected, you have to select the second option each time you want to use it.
I know it has been reported many times. We'll have a look on that.
by benji33
Wed May 02, 2018 9:55 am
 
Forum: Panotour - Bugs & discussion
Topic: Problème Méthode de génération
Replies: 1
Views: 484

Re: Webvideo issue Android Landscape

With the plugin "Viewers > Web video box" ?
If yes what is your Panotour Pro version used to build the tour please?
by benji33
Wed May 02, 2018 9:54 am
 
Forum: Panotour - Bugs & discussion
Topic: Webvideo issue Android Landscape
Replies: 1
Views: 483

Re: Issue With Floor Plan Plugin

In fact, It's a known issue. Why? HTML5 plugins as the Floorplan are always built over the krpano plugins and actions (as the "display an image") and the display an image overlay cannot cover the HTML5 plugin. The only way is to hide the Floorplan when activating the action, but there is n...
by benji33
Wed May 02, 2018 9:50 am
 
Forum: Using Panotour / Panotour Pro
Topic: Issue With Floor Plan Plugin
Replies: 10
Views: 782

Re: configuration pc

Oui le CPU est la pièce maitresse de la configuration. Le reste permet d'améliorer le traitement ou de lancer d'autre logiciels en simultané plutôt que Panotour ou AutoPano seul avec 4 Go de RAM par exemple.
by benji33
Wed May 02, 2018 9:33 am
 
Forum: Panotour - Bugs et discussions (FR)
Topic: configuration pc
Replies: 6
Views: 935

Re: Black Preview in Scene Properties Issue

Hi TimK is there some specificities on your 1060 config?
The NVidia card is used to control the software?
by benji33
Wed May 02, 2018 9:31 am
 
Forum: Panotour - Bugs & discussion
Topic: Black Preview in Scene Properties Issue
Replies: 32
Views: 6902

Re: Invalid PTV

Is it a crash when opening the App on a Windows desktop or When loading the PTV file on it?
Doesn't work with a new PTV file?
Do you have spaces into your project file name (field into the BUILD screen)
by benji33
Wed May 02, 2018 9:17 am
 
Forum: Panotour Viewer
Topic: Invalid PTV
Replies: 1
Views: 736

Re: spots affichage image ou video en mode VR

This will be part, picture spots only, of the next Panotour Pro release (2.5.12).
by benji33
Wed Apr 25, 2018 2:28 pm
 
Forum: Le futur de Panotour (FR)
Topic: spots affichage image ou video en mode VR
Replies: 2
Views: 1020

Re: Scrollarea.js decoding error after update to v2.5.11

The issue is resolve on our side but you have to wait the next release for that due to the Panotour Standard encoding. I've no ETA date for it.
You can use the previous Panotour Std version if needed : 2.5.10
by benji33
Wed Apr 25, 2018 2:26 pm
 
Forum: Panotour - Bugs & discussion
Topic: Scrollarea.js decoding error after update to v2.5.11
Replies: 10
Views: 849

Re: Panatour - scrollarea.js loading failed

The issue is resolve on our side but you have to wait the next release for that due to the Panotour Standard encoding. I've no ETA date for it.
You can use the previous Panotour Std version if needed : 2.5.10
by benji33
Wed Apr 25, 2018 2:26 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panatour - scrollarea.js loading failed
Replies: 7
Views: 778

Re: Video not at same place as Video-Still

No it's ok I'll have a look with the current resources with a new video snapshot and perhaps a new APG stitch for test purpose.
by benji33
Tue Apr 24, 2018 9:39 am
 
Forum: Livepano
Topic: Video not at same place as Video-Still
Replies: 13
Views: 1469

Re: Conflit Autotour et transition de la cible ?

Je n'arrive pas à reproduire le bug.
Merci de me dire exactement votre cheminement et attentes.
by benji33
Mon Apr 23, 2018 3:27 pm
 
Forum: Panotour - Bugs et discussions (FR)
Topic: Conflit Autotour et transition de la cible ?
Replies: 4
Views: 583

Re: Video not at same place as Video-Still

Hi, Have you change the size of the snapshot ? Because the video is 1920x1080 and the snapshot is : 4096x2732 Try to take a snapshot of the video in 1920x1080 and see if it's better with the stitch of that image. The snapshot size must be the same as the video source size for a good stitching and Pa...
by benji33
Mon Apr 23, 2018 3:11 pm
 
Forum: Livepano
Topic: Video not at same place as Video-Still
Replies: 13
Views: 1469

Re: Version PTP 2.5 + firefox ou Safari

La 2.5.X ne doit pas fonctionner ni sous Chrome, ni sous Safari qui ont levé le problème de sécurité très tôt. Par contre Firefox devrait lire votre visite. C'est le cas pour mois sur Windows et MacOS High Sierra et Firefox 64bits avec les export de la 2.5.11. Une 2.3.2 exportée en HTML5 ne devrait ...
by benji33
Mon Apr 23, 2018 1:07 pm
 
Forum: Utilisation Panotour / Panotour Pro (FR)
Topic: Version PTP 2.5 + firefox ou Safari
Replies: 4
Views: 551
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