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Re: Panotour Pro 2.5.9 - Pb affichage [SOLVED]

Avez-vous tenté de regénérer tous les panoramas "plans" du projet en forcant l'option de regénération des tuiles dans l'écran de "BUILD" ? En effet dans la 2.5.9 apparait un correctif lié au lecteur krpano sur le traitement des images plans et peut être se trouve une incompatibil...
by benji33
Fri Feb 02, 2018 2:46 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panotour Pro 2.5.9 - Pb affichage
Replies: 5
Views: 256

Bing Maps API v7 issues with old tours

The Bing Maps API v7 used in Panotour Pro up to version 2.5.7 is no longer supported by Microsoft and it seems that the old projects' maps can be corrupted. Here are the words of Microsoft on this support: After June 30, support for the V7 control will end and service availability will no longer be ...
by benji33
Thu Feb 01, 2018 4:51 pm
 
Forum: Panotour - Bugs & discussion
Topic: Bing Maps API v7 issues with old tours
Replies: 0
Views: 66

Re: Floor plan hotspots not working

This IE11 (Win 7 / 8 / 8.1) issue will be corrected into next Panotour release. No due date sorry ;)

In attachment you can find the patched JS file if needed.
by benji33
Mon Jan 15, 2018 11:19 am
 
Forum: Panotour - Bugs & discussion
Topic: Floor plan hotspots not working
Replies: 12
Views: 416

Re: Floor plan hotspots not working

Thanks.
You are with a 22 april 2014 version and mine is from 3 january 2018 so it seems that there is many fixes since.
I'll have a look on a way to be compliant with the 2 versions.
by benji33
Wed Jan 10, 2018 2:57 pm
 
Forum: Panotour - Bugs & discussion
Topic: Floor plan hotspots not working
Replies: 12
Views: 416

Re: not working with Google Chrome [SOLVED]

With which Panotour version please ?
by benji33
Tue Jan 09, 2018 2:52 pm
 
Forum: Panotour - Bugs & discussion
Topic: not working with Google Chrome
Replies: 5
Views: 191

Re: Floor plan hotspots not working

I have investigated further and noticed that the non-clickable mapspots come from a CSS setting implemented by "kolorFloorPlan.css". Using the developer tools investigator you can see that the settings for "div.floorplan.Spot", when accessed via IE, do contain "pointer-even...
by benji33
Tue Jan 09, 2018 1:10 pm
 
Forum: Panotour - Bugs & discussion
Topic: Floor plan hotspots not working
Replies: 12
Views: 416

Re: not working with Google Chrome [SOLVED]

Hi mariajose,

If you're trying to view an old tour made for Flash viewer, Chrome has disable the Flash Player plugin from several months now.
You have to activate it from Google Chrome settings.
https://support.google.com/chrome/answer/6258784

Best regards,

Benjamin
by benji33
Fri Jan 05, 2018 11:35 am
 
Forum: Panotour - Bugs & discussion
Topic: not working with Google Chrome
Replies: 5
Views: 191

Re: URGENT | 360º Video problems with Chrome and Firefox

I cannot reproduce the issue on my Windows 10 and Chrome but a collegue yes. For IE 11 hotspots there are not visible on my side but visible on my collegue PC. Is it possible to make a backup of your work + project + cache file then remove external plugins (sidebar, coolhotspots, etc...) and use the...
by benji33
Thu Jan 04, 2018 4:29 pm
 
Forum: Panotour - Bugs & discussion
Topic: URGENT | 360º Video problems with Chrome and Firefox
Replies: 5
Views: 201

Re: automatic resize off

The default page template is full screen. But into the Build screen you can change the default template by an other or download new html templates here : http://www.kolor.com/wiki-en/action/vie ... _Templates
by benji33
Wed Jan 03, 2018 5:31 pm
 
Forum: Using Panotour / Panotour Pro
Topic: automatic resize off
Replies: 2
Views: 111

Re: Problèmes version mobile d'une visite virtuelle [RESOLU]

1) Vous avez donc choisi l'Option 1. Le nom index ou autre ne pose pas de problème. Evitez toute fois les nommage avec des espaces. L'idée est de créer un tour pour desktop de la sauvegarder puis de l'écraser avec un tour pour mobile et de sauver le projet, de renommer le fichier skin qui contient l...
by benji33
Thu Dec 28, 2017 9:44 am
 
Forum: Utilisation Panotour / Panotour Pro (FR)
Topic: Problèmes version mobile d'une visite virtuelle
Replies: 3
Views: 203

Re: Custom view doesn't work in 2.5.8

@cobol667 @bobjones True, a 2.5.9 was planned for September and it has been delayed due to an other major issue found into the latest krpano version which correct others majors issues ... it's very difficult to push something in these conditions unfortunatly and it's a too long task to go backward f...
by benji33
Tue Nov 21, 2017 11:59 am
 
Forum: Panotour - Bugs & discussion
Topic: Custom view doesn't work in 2.5.8
Replies: 57
Views: 3755

Re: Could you give me Gopro Vr player 2.9.V

Here is the link for all stable releases: http://download.kolor.com/ked/stable/history

Is it possible to tell us, what is your config (os / ram / graphics card used) please ?
And also what is the kind of footage used ? (H.264, AAC audio, etc...)

Thanks a lot
by benji33
Mon Nov 20, 2017 1:47 pm
 
Forum: GoPro VR Player - Using, Bugs & discussion
Topic: Could you give me Gopro Vr player 2.9.V
Replies: 4
Views: 302

Re: MSI installer

I've no ETA date for this feature.
by benji33
Mon Nov 20, 2017 1:43 pm
 
Forum: GoPro VR Player - Using, Bugs & discussion
Topic: MSI installer
Replies: 5
Views: 309

Re: SCORM Package option for Export

It's always a very good functionality to add. The problem here is the learning curve of our team to provide a plugin for SCORM standard. At this time this is not prioritized but if you have some interesting documents to point about the LMS I'll have a look on my side. The problem here is potentially...
by benji33
Thu Nov 16, 2017 4:56 pm
 
Forum: Panotour Future
Topic: SCORM Package option for Export
Replies: 5
Views: 1006

Re: Language Tour JS Problem Google Analytics

Here is the patch for this issue.
Will be addressed into 2.5.9 version once released.
by benji33
Thu Nov 16, 2017 4:32 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Language Tour JS Problem Google Analytics
Replies: 4
Views: 215

Re: MSI installer

It's not possible without something like an msi installer.
by benji33
Thu Nov 16, 2017 4:31 pm
 
Forum: GoPro VR Player - Using, Bugs & discussion
Topic: MSI installer
Replies: 5
Views: 309

Re: Version 3.0 problems

@totaln00b I don't see the relation between GoPro VR Player and issue into the standard windows vr player. GoPro VR Player is executed into it's own context. If 2.3 as the same issue, it can be linked to video drivers update or a specific windows update. Is it with H.264 content or H.265 or other ? ...
by benji33
Thu Nov 16, 2017 2:04 pm
 
Forum: GoPro VR Player - Using, Bugs & discussion
Topic: Version 3.0 problems
Replies: 18
Views: 1128

Re: Language Tour JS Problem Google Analytics

Ok seems linked to an other plugin issue.

Do you have an online link or if not possible can you send me in a private message the xml files and KolorBootstrap.js file into a zip archive ?
Thanks
by benji33
Tue Nov 14, 2017 4:57 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Language Tour JS Problem Google Analytics
Replies: 4
Views: 215

Re: Language Tour JS Problem Google Analytics

Is it possible to make a screenshot of the console to help us please ?
Because _kolorBoxOptions object shouldn't be use into this plugin.
I'll have a look on this issue.
An online link could be helpful
or the send of the xml files and KolorBootstrap.js file into a zip file.
Thanks a lot, Benjamin
by benji33
Tue Nov 14, 2017 4:08 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Language Tour JS Problem Google Analytics
Replies: 4
Views: 215

Re: MSI installer

It's not planned to publish the msi installer yet.
Despite that I like your feature request :)
by benji33
Tue Nov 14, 2017 10:37 am
 
Forum: GoPro VR Player - Using, Bugs & discussion
Topic: MSI installer
Replies: 5
Views: 309

Re: Version 3.0 problems

@totaln00b The 2.3.1 has the same issue with Oculus when working with 2 GPUs. I've no ETA date for it yet. All I can said: it's not the first prioritized bug into our referenced issues but it's one of the first to deal with into the next months. As @WayneBG said you can have 2.3 and 3.0 working on t...
by benji33
Tue Nov 07, 2017 10:14 am
 
Forum: GoPro VR Player - Using, Bugs & discussion
Topic: Version 3.0 problems
Replies: 18
Views: 1128

Re: Kolor Eyes 1.6 & GoPro Player w/ Premiere Pro

"When i open the project in Premier, the "Go pro Vr player" appears and show me the video i have in my timeline. si i don t have a problem for work with the Player VR." For the GoPro VR Player plugin this is the working status. So it's ok. You talk about the GoPro VR Plugins (Lay...
by benji33
Tue Nov 07, 2017 10:05 am
 
Forum: GoPro VR Player - Using, Bugs & discussion
Topic: Kolor Eyes 1.6 & GoPro Player w/ Premiere Pro
Replies: 11
Views: 931

Re: Kolor Eyes 1.6 & GoPro Player w/ Premiere Pro

Is it possible to tell me what happens on you screen when the plugin is active?
Do you have the GoPro VR Player which is loaded on the screen? Because it is into your screen capture.
by benji33
Mon Nov 06, 2017 11:46 am
 
Forum: GoPro VR Player - Using, Bugs & discussion
Topic: Kolor Eyes 1.6 & GoPro Player w/ Premiere Pro
Replies: 11
Views: 931

Re: Version 3.0 problems

Hi totaln00b,
Yes it's a known issue with 2 graphical cards. This bug is not solved yet.
It should work with only one graphical card.
by benji33
Mon Nov 06, 2017 11:43 am
 
Forum: GoPro VR Player - Using, Bugs & discussion
Topic: Version 3.0 problems
Replies: 18
Views: 1128

Re: Version 3.0 problems

VR player cannot display 3D 360 videos properly---jerky, frozen & distorted frames. Status: The same on my W10 + NVIDIA GT 640. Not enough power on my side for this size of content on full hardware accelerated video decoding. VR player can display 2D 360 videos, but the ambisonic audio decoding ...
by benji33
Fri Nov 03, 2017 5:31 pm
 
Forum: GoPro VR Player - Using, Bugs & discussion
Topic: Version 3.0 problems
Replies: 18
Views: 1128
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