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Re: Panotour map plugin produces blank map [SOLVED]

Yes, I have SOLVED the problem with: A visit to my Chrome/Settings/Clear browsing data/cached images and files. Another problem alerted me to the fact that not all was refreshing each time I ran the project through the local server. Without this alert I would not have discovered the solution. Unfort...
by ccmas
Fri Feb 10, 2017 5:07 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panotour map plugin produces blank map
Replies: 4
Views: 489

Re: Panotour map plugin produces blank map [SOLVED]

Link to a test map with 1 pano
http://vrvistas.com/virtualtours/testmap/

Yes, only on Chrome via Local Server. It's OK online.

Yes, I have an API key for the Google map - I'd assumed it wouldn't work at all without one.
by ccmas
Fri Feb 10, 2017 2:41 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panotour map plugin produces blank map
Replies: 4
Views: 489

Panotour map plugin produces blank map [SOLVED]

Using Windows 10, 64-bit on PC. Creating a simple Panotour plugin Google map produces blank window with map title, on Chrome browser using local server. Works using Chrome online. Works using Safari, Firefox, Opera and Edge. Tried using Panotour 2.5.5 and then updated to 2.5.6 giving exactly same re...
by ccmas
Fri Feb 10, 2017 1:32 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panotour map plugin produces blank map
Replies: 4
Views: 489

Re: Initial view of pdf file is offset in container

Just a comment to say that these problems still exist with PTP 2.5 final with Panoviewer 1.1.
by ccmas
Sun Jan 31, 2016 3:42 pm
 
Forum: Panotour Viewer
Topic: Initial view of pdf file is offset in container
Replies: 1
Views: 2357

Re: Android display crashes on changing portrait to landscap

Just converted to 2.5 final with Panoviewer 1.1 and can confirm that the Android display still crashes on changing orientation.
by ccmas
Sun Jan 31, 2016 3:41 pm
 
Forum: Panotour Viewer
Topic: Android display crashes on changing portrait to landscape
Replies: 4
Views: 3526

Re: Android display crashes on changing portrait to landscap

Just an alert to say that this problem still occurs with the updated PTV 1.1 using PTP 2.5 RC2 on Android 5.0.2 device (Samsung Galaxy S2).
by ccmas
Sat Jan 30, 2016 3:01 pm
 
Forum: Panotour Viewer
Topic: Android display crashes on changing portrait to landscape
Replies: 4
Views: 3526

Re: iPhone 4s does not run full screen in 2.5 RC2 [SOLVED]

Yes, I am using the fullpage html template. On re-building and re-testing I note that when you load it in landscape it is not fullscreen. Then when you turn to portrait it is again not full screen. The when you turn back to landscape it IS fullscreen. I cannot get it to be fullscreen in portrait tho...
by ccmas
Tue Jan 05, 2016 1:36 pm
 
Forum: 2.5 beta archives
Topic: iPhone 4s does not run full screen in 2.5 RC2
Replies: 5
Views: 1866

Re: iPhone 4s does not run full screen in 2.5 RC2 [SOLVED]

Sorry I omitted this info.
iOS is 9.2
Safari browser
Thanks
by ccmas
Mon Jan 04, 2016 3:32 pm
 
Forum: 2.5 beta archives
Topic: iPhone 4s does not run full screen in 2.5 RC2
Replies: 5
Views: 1866

Android display crashes on changing portrait to landscape

Created using Windows 64-bit using Panotour 2.5 RC2

Using in ptviewer on Android 5.0.2 device. Changing from portrait to landscape or vice versa at any stage in tour causes tour to revert to either ptviewer initial screen or splash image - effectively re-starting the tour every time.
by ccmas
Fri Jan 01, 2016 6:37 pm
 
Forum: Panotour Viewer
Topic: Android display crashes on changing portrait to landscape
Replies: 4
Views: 3526

Initial view of pdf file is offset in container

Created with Windows 64-bit

Running locally on Android 5.0.2, iPad mini iOS 9.2, iPhone iOS 9.2
Pdf file is offset about 2/3rds to right hand side. Can drag to centre if you think of trying it.

pdf file displays OK on Windows desktop.
by ccmas
Fri Jan 01, 2016 6:30 pm
 
Forum: Panotour Viewer
Topic: Initial view of pdf file is offset in container
Replies: 1
Views: 2357

iPhone 4s does not run full screen in 2.5 RC2 [SOLVED]

Created using Windows 64bit PTP 2.5 RC2 2.5 RC2 fix states: 0005390: [Tour] iPhone 4, 4S, 5, 5S landscape fullscreen issue The only way I can get a tour working in full screen without top and bottom bars on iPhone 4S is by using ptv locally. It doesn't work full screen in landscape nor portrait. Not...
by ccmas
Fri Jan 01, 2016 6:23 pm
 
Forum: 2.5 beta archives
Topic: iPhone 4s does not run full screen in 2.5 RC2
Replies: 5
Views: 1866

Re: Floorplan hotspot not responding on Android [SOLVED]

I have now resolved this problem. After extensive testing I found the cause to be that I had not, in the Floor plan plugin, checked the box to 'enable the floor plans to be resized into area container'. I had gradually increased the area dimensions to accommodate increases in border radius, size and...
by ccmas
Thu Dec 31, 2015 6:17 pm
 
Forum: 2.5 beta archives
Topic: Floorplan hotspot not responding on Android
Replies: 2
Views: 834

Floorplan hotspot not responding on Android [SOLVED]

Tour created with Windows 7 Pro on 64-bit PC using PTP 2.5 RC1 Works on all devices I've tried (PC, iPhone 4S, Mini iPAD) but not on Android devices (tried Galaxy Tab S2 9.7 running 5.0.2, and mobile phone Galaxy S3 running 4.4.4). Works on all situations on Android devices EXCEPT Not fullscreen and...
by ccmas
Sat Dec 19, 2015 8:38 pm
 
Forum: 2.5 beta archives
Topic: Floorplan hotspot not responding on Android
Replies: 2
Views: 834

Re: splash screen size?

It depends of what is your target audience ? Mobile device, Tablet, Desktop with 1920x1080 screens. Later we'll add options to display splash screen with pixels or % sizes. No matter what your target audience one always wants to design a tour that fits all. Why can't there be an option on the Start...
by ccmas
Fri Nov 06, 2015 2:12 pm
 
Forum: Using Panotour / Panotour Pro
Topic: splash screen size?
Replies: 9
Views: 1353

Re: Pinch and double tap don't work using an Android device [SOLVED]

I tried PTP 2.5 but it didn't work.

Later I discovered that the Android mobile phone I had borrowed to try it on was running an old version of Android. Once this was updated it then worked.

Problem resolved.

Thanks everyone for your feedback.
by ccmas
Thu Sep 03, 2015 11:28 am
 
Forum: Panotour - Bugs & discussion
Topic: Pinch and double tap don't work using an Android device
Replies: 7
Views: 1105

Re: Pinch and double tap don't work using an Android device [SOLVED]

I didn't use the Double Click plugin. I've just created a 1 pano tour and tried it without the Double Click plugin (as before) and then with the Double-Click plugin and can confirm that both ptv files do not work on the Samsung Galaxy S3, an Android platform. I can't believe this very basic requirem...
by ccmas
Wed Jul 29, 2015 11:03 am
 
Forum: Panotour - Bugs & discussion
Topic: Pinch and double tap don't work using an Android device
Replies: 7
Views: 1105

Re: Pinch and double tap don't work using an Android device [SOLVED]

I've downloaded PTP 2.5 Beta but the double tap and unpinch on a pano were exactly the same.

I didn't change anything in the software from the 2.3.2 version - just took the .kpt file into 2.5 Beta and rebuilt it.

Thanks anyway - good idea.
by ccmas
Mon Jul 27, 2015 11:42 pm
 
Forum: Panotour - Bugs & discussion
Topic: Pinch and double tap don't work using an Android device
Replies: 7
Views: 1105

Pinch and double tap don't work using an Android device [SOLVED]

Created using Windows 7 on 64-bit PC for using on Samsung Galaxy S3 mobile phone with Android. Found lots of errors but the only one that doesn't seem to have been reported already is that zooming in by double tapping or opposite of pinching (whatever that's called) doesn't have any effect on the di...
by ccmas
Mon Jul 27, 2015 8:29 pm
 
Forum: Panotour - Bugs & discussion
Topic: Pinch and double tap don't work using an Android device
Replies: 7
Views: 1105

Re: Panotour Keepview tag not working [SOLVED]

That's the crux of it - yes but now that I've done Basic > Go to a panorama it works fine.

Many thanks and for the YouTube link.

Very helpful - very grateful.
by ccmas
Sun Jul 26, 2015 6:27 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panotour Keepview tag not working
Replies: 4
Views: 602

Re: Panotour Keepview tag not working [SOLVED]

Here's my index_skin.xml.

Thanks!
by ccmas
Sun Jul 26, 2015 3:39 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panotour Keepview tag not working
Replies: 4
Views: 602

Panotour Keepview tag not working [SOLVED]

I am using Panotour Pro 2.3.2 on a 64bits Windows 7 PC. I tried out the Keepview tag to enable day/night transitions between panos whilst retaining the same point of view. I followed instructions at http://www.kolor.com/wiki-en/action/view/Panotour_-_Advanced_-_Using_the_Keepview_tag but realised la...
by ccmas
Sun Jul 26, 2015 3:14 pm
 
Forum: Panotour - Bugs & discussion
Topic: Panotour Keepview tag not working
Replies: 4
Views: 602

Re: Failed to load PDF document

Hi Destiny Again your 2 pdf solution works well but it doesn't seem to unzip the same way as before so I haven't been able to access the source. I did follow the instructions to get the single pdf working. This time the website plugin opened but the 404 error meant that the system couldn't find my p...
by ccmas
Sun Jul 19, 2015 5:08 pm
 
Forum: Panotour Viewer
Topic: Failed to load PDF document
Replies: 22
Views: 5458

Re: Failed to load PDF document

Thanks Destiny. Your version works well. It's just a shame I can't emulate it after all your good efforts. I removed the PDF plugin, ran it through again and found the spot wasn't reacting to the mouse click. I'm now wondering if I should add some sort of javascript call in the spot Action to call t...
by ccmas
Sat Jul 18, 2015 12:34 pm
 
Forum: Panotour Viewer
Topic: Failed to load PDF document
Replies: 22
Views: 5458

Re: Failed to load PDF document

I hadn't realised that you couldn't upload .ptv files so have renamed it as you did...

Thanks
by ccmas
Fri Jul 17, 2015 5:32 pm
 
Forum: Panotour Viewer
Topic: Failed to load PDF document
Replies: 22
Views: 5458
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