Search found 2776 matches

Return to advanced search

Re: Problème avec plugin lecteur pdf

Votre nom de projet est "Oree des bois 20180805" avec des espaces entre les mots. Le probleme vient probablement de ses espaces, car la fonction qui appelle l'affichage du fichier suivant les interprete mal http://virtual-tour.fr/Oree%20des%20bois%2020180805data/graphics/togglebutton/env-m...
by bdd
Fri Aug 10, 2018 9:46 am
 
Forum: Panotour Future
Topic: Problème avec plugin lecteur pdf
Replies: 5
Views: 162

Re: Problème avec plugin lecteur pdf

Dans les options de l'action "Ouvrir le lecteur PDF", tentez de décocher l'option "Display PDF file with a web interface" .

Cela peut dans certains cas débloquer ce problème.

Gérald
by bdd
Thu Aug 09, 2018 1:22 pm
 
Forum: Panotour Future
Topic: Problème avec plugin lecteur pdf
Replies: 5
Views: 162

Re: Unexpected Error Occured durng software execution

The crashs occured in the card driver dlls : ig4icd32 and ig4icd64 , not in the Panotour binary or dlls . By the way, It's strange that you got drivers in 32bits AND in 64bits at the same time I suggest you to download latest drivers there : https://downloadcenter.intel.com/product/80939/Graphics-Dr...
by bdd
Thu Aug 09, 2018 10:03 am
 
Forum: Panotour - Bugs & discussion
Topic: Unexpected Error Occured durng software execution
Replies: 10
Views: 184

Re: Unexpected Error Occured durng software execution

Which e-mail did you use in the report form ?
I don't find the one you are using on the forum.

Gérald
by bdd
Thu Aug 09, 2018 9:03 am
 
Forum: Panotour - Bugs & discussion
Topic: Unexpected Error Occured durng software execution
Replies: 10
Views: 184

Re: Unexpected Error Occured durng software execution

Did you try 2.5.10, 2.5.11 or 2.5.12 versions ? They are available here : http://download.kolor.com/ptp/stable/history If the crash occurs after the add of a scene, it may be during the render of the scene, so it may be linked to the graphical card. Did you try to install last version of the graphic...
by bdd
Wed Aug 08, 2018 4:06 pm
 
Forum: Panotour - Bugs & discussion
Topic: Unexpected Error Occured durng software execution
Replies: 10
Views: 184

Re: Unexpected Error Occured durng software execution

By "older version", which one do you mean ?

Gérald
by bdd
Wed Aug 08, 2018 3:53 pm
 
Forum: Panotour - Bugs & discussion
Topic: Unexpected Error Occured durng software execution
Replies: 10
Views: 184

Re: HTML adress defining the scene at opening

Hello Slivo,

Deep linking is the way we call this feature.
You'll find how to use it on the following page :
http://www.kolor.com/wiki-en/action/vie ... ep_Linking

Gérald
by bdd
Wed Aug 08, 2018 3:13 pm
 
Forum: Using Panotour / Panotour Pro
Topic: HTML adress defining the scene at opening
Replies: 1
Views: 49

Re: aspect ratio of icons [SOLVED]

Set 5% for the width and 0pixels for the height.
If one dimension is set to 0, then the player will keep the image ratio.

Gérald
by bdd
Wed Aug 08, 2018 1:59 pm
 
Forum: Using Panotour / Panotour Pro
Topic: aspect ratio of icons
Replies: 2
Views: 50

Re: Florplan Hotspots not active

The spots are working correctly on my side.

Are you working on a laptop with a touchable screen ?
We have a known issue that is really hard to fix on such configuration.
If you touch the spot, the spot is working, but if you click on it it is not working.

Gérald
by bdd
Wed Aug 08, 2018 11:11 am
 
Forum: Panotour - Bugs & discussion
Topic: Florplan Hotspots not active
Replies: 5
Views: 88

Re: export/import presets from a other computer

You can use your license on both machines. Presets are stored in the User directory of Panotour Pro. Use the menu "Edit/Open user directory" from Panotour Pro. Copy its content on the other platform. If your preset uses some resources/files , you'll have to copy the resources on the other ...
by bdd
Wed Aug 08, 2018 9:38 am
 
Forum: Panotour - Bugs & discussion
Topic: export/import presets from a other computer
Replies: 2
Views: 68

Re: Error Message

Looking at your server files, it seems that the build, or the upload, took more than 25 minutes!
for a tour with only eight scenes.
It's quite long.
Did you try to run the tour, while the build/upload was still running ?

Gérald
by bdd
Tue Aug 07, 2018 10:35 am
 
Forum: Panotour - Bugs & discussion
Topic: Error Message
Replies: 9
Views: 265

Re: Error Message

Hi guys, I have a similar issue, its started this summer. Here is a link to a tour a built last Friday: http://83-136-250-41.uk-lon1.host.upcloud.com/pt/wopi/mosaic/mosaic.html I opened the project today and if you look at the video you see my problem, If I rebuild the project everything works. But...
by bdd
Tue Aug 07, 2018 10:14 am
 
Forum: Panotour - Bugs & discussion
Topic: Error Message
Replies: 9
Views: 265

Re: Unexpected Error Occured durng software execution

Hello, 1. Did you download the 32bits or the 64bits version of Panotour Pro installer ? If you downloaded the 32bits version, uninstall it and install the 64bitsversion. 2. Do you have an up-to-date driver for your graphical card ? Go on the manufacturer website, download the latest version of the d...
by bdd
Tue Aug 07, 2018 10:02 am
 
Forum: Panotour - Bugs & discussion
Topic: Unexpected Error Occured durng software execution
Replies: 10
Views: 184

Re: Gyroscope problem in vr tour on iframe

Sadly, there is no solution.

When the website and the iframe are on different domains, the gyroscope is not supported.
It's a browser limitation, not a player one.

Gérald
by bdd
Thu Aug 02, 2018 1:46 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Gyroscope problem in vr tour on iframe
Replies: 1
Views: 67

Re: Android bug: inactive buttons when started in fullscreen

Is there something I can do to fix this in 2.5.13 so it is working again, that each time I proceed to the next panorama via hotspot, I end up at the basic centre of my panorama image? I don't understand exactly what the issue is. Do you want a "custom view" when loading a new scene from a...
by bdd
Thu Aug 02, 2018 8:30 am
 
Forum: Panotour - Bugs & discussion
Topic: Android bug: inactive buttons when started in fullscreen
Replies: 4
Views: 136

Re: Can't add pictures

On which platform are you testing Panotour Pro ?
Windows or MacOS ?
If it is Windows, is it a 64bits version or a 32bits one ? Did you download the right version ?

http://www.kolor.com/panotour/download/
Gérald
by bdd
Tue Jul 31, 2018 8:58 am
 
Forum: Using Panotour / Panotour Pro
Topic: Can't add pictures
Replies: 1
Views: 88

Re: Bug in uploaded panotour

1/ Can you send me the generated XML files ?
2/ And the screenshot of the error message. Just to have the exact message. I guess you did a typo in the one you wrote.
3/ Can you verify on the serve side that the tiles are also in the directory ? And that they have a read access right.

Gérald
by bdd
Mon Jul 30, 2018 7:49 am
 
Forum: Panotour Future
Topic: Bug in uploaded panotour
Replies: 10
Views: 278

Re: Bug in uploaded panotour

What is strange in your case is the name of the tile : "_1" ! As if the source name was empty. 1/ What is the name of the source scene file ? 2/ What is the scene name in the project ? 3/ What is the size of the source file ? 4/ Do you have any tile in the directory : KOTOdata/koto16_logo_...
by bdd
Mon Jul 30, 2018 7:28 am
 
Forum: Panotour Future
Topic: Bug in uploaded panotour
Replies: 10
Views: 278

Re: Bug in uploaded panotour

Screenshots won't be interesting if there is no error displayed on them so the first thing to do is to know if there are some errors : 1. Do you have any errors displayed at the bottom of the black screen ? 2. If you open the Developper tools of Chrome, display the console, and reload the tour, do y...
by bdd
Fri Jul 27, 2018 3:25 pm
 
Forum: Panotour Future
Topic: Bug in uploaded panotour
Replies: 10
Views: 278

Re: Bug in uploaded panotour

Can you share the URL of the tour with us ?

And can you tell us on which device and browsers you see those blackscreens.

Gérald
by bdd
Fri Jul 27, 2018 3:11 pm
 
Forum: Panotour Future
Topic: Bug in uploaded panotour
Replies: 10
Views: 278

Re: urgent feature request: anonymizeip for google analytics [DONE]

Yes, there is a new option in the Analytics plugin for it.

Gérald
by bdd
Fri Jul 27, 2018 2:00 pm
 
Forum: Panotour Future
Topic: urgent feature request: anonymizeip for google analytics
Replies: 3
Views: 477

Re: Pdf ne veut pas s'ouvrir [RESOLU]

Bonjour,

Avez vous le même problème si vous décochez l'option "avancée" : "Display PDF file with a web interface" dans les paramêtre de l'action d'affichage du PDF.


Gérald
by bdd
Fri Jul 27, 2018 1:03 pm
 
Forum: Panotour - Bugs et discussions (FR)
Topic: Pdf ne veut pas s'ouvrir
Replies: 3
Views: 139

Re: Autorotation/autotour [SOLVED]

You probably used the wrong action or the wrong start setting.

You have to "start the autotour" not the "autorotation" .

Just verify the start setting : "Start with : autotour"
or the action you may use to start it.

Gérald
by bdd
Fri Jul 27, 2018 9:31 am
 
Forum: Using Panotour / Panotour Pro
Topic: Autorotation/autotour
Replies: 2
Views: 87

Re: How do I get background sound to play in VR mode?

Does it start if you touch the screen once more ?

Gérald
by bdd
Fri Jul 27, 2018 9:08 am
 
Forum: Using Panotour / Panotour Pro
Topic: How do I get background sound to play in VR mode?
Replies: 2
Views: 94

Re: Language broplem...

Hi Rami,

what do you mean by CoCL ?

I checked the tour, and all seemed to work fine to me.

Gérald
by bdd
Fri Jul 27, 2018 8:43 am
 
Forum: Using Panotour / Panotour Pro
Topic: Language broplem...
Replies: 1
Views: 74
Next

Return to advanced search