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Re: DOMExeption: play() failed

Hello,

Which version of Chrome do you have ?
Is it the version 66.0.3359.181 ?

Gérald
by bdd
Fri May 25, 2018 4:04 pm
 
Forum: Panotour - Bugs & discussion
Topic: DOMExeption: play() failed
Replies: 1
Views: 76

Re: Probleme de lecture vidéo avec Panotour Viewer

Connaissez vous le format d'encodage utilisé ?
H264, H265, etc... ?

Le format H265 n'est pas encore supporté complètement par les PC, et peut effectivement amener à une lecture très saccadée .

Gérald
by bdd
Fri May 25, 2018 3:24 pm
 
Forum: Panotour - Bugs et discussions (FR)
Topic: Probleme de lecture vidéo avec Panotour Viewer
Replies: 4
Views: 96

Re: Livepano not aligned with Panorama

En regardant le cas que vous m'avez envoyé, et en supposant que la frame de la video est "links.tif", il semble que la frame n'est pas correctement assemblée dans le *.pano
Ce qui entraine donc un mauvais placement du livepano .
stitchedIssues.jpg


Gérald
by bdd
Fri May 25, 2018 3:00 pm
 
Forum: Livepano
Topic: Livepano not aligned with Panorama
Replies: 5
Views: 44

Re: Livepano not aligned with Panorama

Bonjour,

Les fichiers envoyés ne correspondent pas aux captures d'écran ci-dessus .

De plus, il manque un fichier pour pouvoir ouvrir votre fichier Brunnen.pano : le fichier rechts.tif

Et pouvez vous me dire si c'est rechts.tif ou links.tif qui est la frame extraite de la video ?

Gérald
by bdd
Fri May 25, 2018 2:17 pm
 
Forum: Livepano
Topic: Livepano not aligned with Panorama
Replies: 5
Views: 44

Re: panotour viewer

Hello,

Google removed Panotour Viewer from their store.
We are working to getting it back.

Gérald
by bdd
Fri May 25, 2018 1:49 pm
 
Forum: Panotour Viewer
Topic: panotour viewer
Replies: 1
Views: 27

Re: Geolocation Bug In PTP 2.5.11

Hi, I checked this issue, and I found a bug but not really the one you described. On Windows, with Google provider, the first click on "OK" set the correct latitude/longitude in the fields, but if you want to reset them to a new adress, then it does not work. The latitude longitude stays t...
by bdd
Thu May 24, 2018 3:37 pm
 
Forum: Panotour - Bugs & discussion
Topic: Geolocation Bug In PTP 2.5.11
Replies: 2
Views: 44

Re: A quick question about delete

On which platform and which browser are you ?

There should be no scrollbars in both plugins if the content fit.

Did you zoomed in in your browser ? If you do a Ctrl-0 (Cmd-0) on your browser, do the scrollbars disappear ?

Gérald
by bdd
Thu May 24, 2018 3:25 pm
 
Forum: Panotour - Bugs & discussion
Topic: A quick question about delete
Replies: 1
Views: 58

Re: Probleme de lecture vidéo avec Panotour Viewer

Panotour Viewer ne peut malheureusement pas lire les videos. C'est pour cela qu'un message apparait en haut de l'application quand vous ouvrez un projet en contenant une, pour lancer l'ouverture dans un navigateur. Normalement la vidéo devrait se lire correctement dans le navigateur. Surtout si vous...
by bdd
Thu May 24, 2018 2:59 pm
 
Forum: Panotour - Bugs et discussions (FR)
Topic: Probleme de lecture vidéo avec Panotour Viewer
Replies: 4
Views: 96

Re: Livepano not aligned with Panorama

Can you share with us the resources of your livepano : the still images the frame used to "stitch" the video and the stills the stitched equirectangular and the .pano file (If the frame was correctly extracted, we do not really need the video file ) Having those resources will help us unde...
by bdd
Thu May 24, 2018 2:41 pm
 
Forum: Livepano
Topic: Livepano not aligned with Panorama
Replies: 5
Views: 44

Re: point spot style

Bonjour, Les gif ne fonctionnent pas correctement lorsqu'ils sont placés dans la sphère en tant que spot. Seule la premiere frame du gif est affichée, et les frame suivantes ne le sont que si la sphère est bougée, soit par l'autorotation soit par l'utilisateur . Par contre, les gif fonctionnent corr...
by bdd
Thu May 24, 2018 2:08 pm
 
Forum: Le futur de Panotour (FR)
Topic: point spot style
Replies: 2
Views: 92

Re: Images cliquable VR

Nous ne pouvons malheureusement pas répondre à cette question.
Nous travaillons sur de gros problèmes liés aux dernières version de Chrome (lecture des sons) et Safari (lecture des vidéos) qui nous demandent beaucoup de temps.

Gérald
by bdd
Thu May 24, 2018 10:41 am
 
Forum: Utilisation Panotour / Panotour Pro (FR)
Topic: Images cliquable VR
Replies: 3
Views: 60

Re: Images cliquable VR

Il n'y a actuellement pas cette possibilité.

Mais dans la prochaine version qui sortira prochainement, les spots images dont l'option "Maximize picture on click" fonctionneront en VR .
Il vous suffira de regarder le spot pendant un petit lapse de temps pour que l'image surgisse .

Gérald
by bdd
Thu May 24, 2018 10:34 am
 
Forum: Utilisation Panotour / Panotour Pro (FR)
Topic: Images cliquable VR
Replies: 3
Views: 60

Re: Google Chrome et fond sonore

Merci pour la réponse mais le changement de bout de code n'a rien changé.... Svp trouvez un solution rapidement, mon client est très mécontent , il devrait il y avoir une musique d'EZ3KIEL dès le debut, c'était dans le cahier des charges... C'est une règle malheureusement imposée par Google. Il fau...
by bdd
Thu May 17, 2018 2:45 pm
 
Forum: Panotour - Bugs et discussions (FR)
Topic: Google Chrome et fond sonore
Replies: 11
Views: 451

Re: Gyroscope trouble (After updating to 2.5.11 & Chrome 66)

Hello. Are you deliberately ignoring the question of <iframe>? I would be very grateful if you could answer him too. Can you give any forecasts on its solution? I checked the given tours, with and without the iframe, they work badly in both cases when the tour is generated with previous versions of...
by bdd
Wed May 16, 2018 3:01 pm
 
Forum: Panotour - Bugs & discussion
Topic: Gyroscope trouble (After updating to 2.5.11 & Chrome 66)
Replies: 15
Views: 720

Re: Gyroscope trouble (After updating to 2.5.11 & Chrome 66)

We are a visualization company based in Australia, we bought several Panotour licenses. We have done more than 40 pano projects using Panotour, and now we have problems in all of them because of this issue. Here are some of these projects https://www.viz360.com/content/ . We need a solution to fix ...
by bdd
Wed May 16, 2018 2:40 pm
 
Forum: Panotour - Bugs & discussion
Topic: Gyroscope trouble (After updating to 2.5.11 & Chrome 66)
Replies: 15
Views: 720

Re: Website box

In the Dresden project, the content of the website boxes was generated using "WebAcappalla Responsive" : https://www.webacappella.com/en/

Gérald
by bdd
Wed May 16, 2018 2:12 pm
 
Forum: Panotour - Bugs & discussion
Topic: Website box
Replies: 3
Views: 199

Re: Deep Linking issues in social share button

Is the deeplinking URL always formed like this ?
Even if you did not add the #s=pano24 at the end ?

Did you use an HTML template that adds automatically the # to the URL ?
If yes, then an edit of this template can remove this # .

Gérald
by bdd
Wed May 16, 2018 1:16 pm
 
Forum: Panotour - Bugs & discussion
Topic: Deep Linking issues in social share button
Replies: 2
Views: 122

Re: Compass heading not kept when moving

Did you orientate the scenes with the compass inside Panotour ?

Gérald
by bdd
Wed May 16, 2018 12:54 pm
 
Forum: Panotour - Bugs & discussion
Topic: Compass heading not kept when moving
Replies: 1
Views: 116

Re: how i can make my first video cut so fast?

What do you mean exactly ?
Gérald
by bdd
Wed May 16, 2018 10:24 am
 
Forum: Using Panotour / Panotour Pro
Topic: how i can make my first video cut so fast?
Replies: 1
Views: 57

Re: Growed and shrinked image of Floor plan

Currently the internal floorplan plugin does not have this feature.

And as far as I know, there is no third party plugin doing this yet.

Gérald
by bdd
Wed May 16, 2018 10:14 am
 
Forum: Using Panotour / Panotour Pro
Topic: Growed and shrinked image of Floor plan
Replies: 2
Views: 78

Re: Updating the HTML/ XML to hide panorama menu on click

Use the Call an Action on Tour Events plugin, and use the event "Starting a scene" .
On this event, call the action : "Panorama Menu/Close the menu"

Gérald
by bdd
Wed May 16, 2018 10:08 am
 
Forum: Using Panotour / Panotour Pro
Topic: Updating the HTML/ XML to hide panorama menu on click
Replies: 2
Views: 213

Re: Problem with VR dual language

Edit the HTML file : 360virtualtours.com.au/3d/1/index.html ⋅ Replace line 144 : setTimeout(function(){ loadPlayer(true, curScene, curTime);if(tourlanguage){getCurrentTourPlayer().call("if(action[setTourLanguage],setTourLanguage("+tourlanguage+"););");} }, 100); by : lo...
by bdd
Wed May 16, 2018 9:58 am
 
Forum: Using Panotour / Panotour Pro
Topic: Problem with VR dual language
Replies: 5
Views: 195

Re: Problem visualizing the virtual tour

You don't need to update your flash player, as Flash is only a fallback for old browsers versions on old devices. Can you detail your troubles ? Do you have any error displayed in the tour player ? Do you see a black screen ? Do you see a white screen ? Are some parts of the tour missing ? Etc... Gé...
by bdd
Wed May 16, 2018 8:52 am
 
Forum: Using Panotour / Panotour Pro
Topic: Problem visualizing the virtual tour
Replies: 1
Views: 79

Re: HOW TO SHARE MY PANOTOUR WITH OTHER PEOPLE AND INTO MY W

Can you share the URL of the index.html file once uploaded ?

Gérald
by bdd
Wed May 16, 2018 8:43 am
 
Forum: Using Panotour / Panotour Pro
Topic: HOW TO SHARE MY PANOTOUR WITH OTHER PEOPLE AND INTO MY WEB
Replies: 3
Views: 109

Re: Title-extended free plugin not working

What are your settings for this plugin ?
Can you share either a screenshot of them, or an URL of a tour that contains a title-extended plugin with this error ?

Gérald
by bdd
Wed May 16, 2018 8:37 am
 
Forum: Using Panotour / Panotour Pro
Topic: Title-extended free plugin not working
Replies: 3
Views: 100
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