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Re: Kolor crash reporter

As I understand, the crash only happens in a specific project . It happens during the build of this project . After you added some panoramas . Your crash report indicates that the crash occurs in the "File Management process" that is launched by the window "Project File Manager" ...
by bdd
Wed Jul 19, 2017 1:21 pm
 
Forum: Panotour - Bugs & discussion
Topic: Kolor crash reporter
Replies: 8
Views: 364

Re: Feature update to Windows 10, version 1703 broke Panotou [SOLVED]

Can you check the memory settings of Panotour Pro ? Before loading any panormas. Open Panotour Pro, then click on "Edit/Preferences" menu Set a dedicated empty "Temporary Folder" for Panotour Pro And may be decrease the "Memory Used" by Panotour Pro sessions. Then re-st...
by bdd
Thu Jul 13, 2017 8:25 am
 
Forum: Panotour - Bugs & discussion
Topic: Feature update to Windows 10, version 1703 broke Panotour
Replies: 20
Views: 1244

Re: Bootstrap Top Navbar Issues [SOLVED]

Sorry, the "in" django operator is not implemented in the grantlee library used by Panotour 2.5.7 . Grantlee syntax is a Django like syntax, but it's an old one, and it is a simplified one. http://www.grantlee.org/apidox/differences_django.html We will see if we can update Grantlee, or if ...
by bdd
Mon May 29, 2017 9:39 am
 
Forum: Panotour Resources - Discussion & Bugs
Topic: Bootstrap Top Navbar Issues
Replies: 2
Views: 368

Re: Latest build has error in Linux deb package ! [SOLVED]

Vincen,

Did you try the tar.gz version ?
Did it work ?

Gérald
by bdd
Tue May 16, 2017 12:45 pm
 
Forum: Panotour - Bugs & discussion
Topic: Latest build has error in Linux deb package !
Replies: 5
Views: 328

Re: Custom plugin: actionlist inside elementlist

Hello, Sorry, you reached a limitation of our plugin parameters mechanism . We are aware of this limitation, and we hope to find a solution for it in a future version. It will not be fixed in a fix release, but only in a major release, as it needs a major change in our algorithms and in our graphica...
by bdd
Mon Apr 03, 2017 9:33 am
 
Forum: Panotour - Bugs & discussion
Topic: Custom plugin: actionlist inside elementlist
Replies: 2
Views: 308

Re: Test pour la Room et Kolor team - bug sur MAC ?

Bonjour, Nous venons enfin de reproduire ce problème sur un Macbook avec Safari. Nous ne l'avions encore jamais constaté sur les différents postes Mac sur lesquels nous testons. Premier point : - Ne décochez pas l'option "Display errors at runtime" sur la page Génération . Vous l'avez déco...
by bdd
Mon Mar 27, 2017 12:40 pm
 
Forum: Utilisation Panotour / Panotour Pro (FR)
Topic: Test pour la Room et Kolor team - bug sur MAC ?
Replies: 4
Views: 417

Re: Using SharePoint to host web based tours? Any supportin

Have you tried uploading the tour ? Did you checked the "Protected Website" option in the Build tab ?
http://www.kolor.com/wiki-en/action/vie ... Protection

You should try it.

Gérald
by bdd
Mon Mar 27, 2017 10:52 am
 
Forum: Panotour - Bugs & discussion
Topic: Using SharePoint to host web based tours? Any supportin info
Replies: 3
Views: 312

Re: insert a javascript function

Why don't you react on the "onidle" event from krpano ?
https://krpano.com/docu/xml/#events.onidle

Gérald
by bdd
Tue Mar 21, 2017 10:41 am
 
Forum: Using Panotour / Panotour Pro
Topic: insert a javascript function
Replies: 8
Views: 510

Re: Bug: 2.5.4 Compass direction is not saved/loaded

When I find something that works, in an attempt to help another user who is having the same issue, the only response we get is: Of course, these sentences are false. Customer Service is definitely something Kolor needs to work on. ha ha ha, don't shorten my answer, please. The outlined answer, is f...
by bdd
Wed Mar 15, 2017 5:38 pm
 
Forum: Panotour - Bugs & discussion
Topic: Bug: 2.5.4 Compass direction is not saved/loaded
Replies: 8
Views: 651

Re: Black Preview issue

To all who have this blac preview issue, Can you check the following with last version of Panotour/Panotour Pro ? 1/ Open Panotour 2/ Add a scene 3/ Select it 4/ In the property tab, in the Preview area, try to drag to bottom right anchor that allows to resize the preview. rightanchor.jpg Is the pre...
by bdd
Wed Mar 15, 2017 4:03 pm
 
Forum: Panotour - Bugs & discussion
Topic: Black Preview in Scene Properties Issue
Replies: 21
Views: 1956

Re: Bug: 2.5.4 Compass direction is not saved/loaded

Basically it appears the PtP does not save much information in the actual *.kpt file. Most of the tour information appears to be dumped into the *.cache file that corresponds to your *.kpt file. Of course, these sentences are false. All the "informations" needed by the project are in the ...
by bdd
Wed Mar 15, 2017 3:34 pm
 
Forum: Panotour - Bugs & discussion
Topic: Bug: 2.5.4 Compass direction is not saved/loaded
Replies: 8
Views: 651

Re: Hotspot going from the right panorama to the wrong panor

Hello, The issue comes from the spot custom view position in the scene. It's more than 90° left of the default view scene. During the rotation, we compute the remaining angle before loading the new scene. In this particular case, something "strange" (let say buggy) happens around -90° . Be...
by bdd
Wed Mar 01, 2017 3:38 pm
 
Forum: Panotour - Bugs & discussion
Topic: Hotspot going from the right panorama to the wrong panorama
Replies: 8
Views: 590

Panotour / Panotour Pro 2.5.7

We released Panotour/Panotour Pro 2.5.7 today. This "minor" update fixes major bugs reported in the 2.5.6 version. - Crashes while editing spots - Crashes while deleting scenes on MacOS There are few other fixes in this version : - [Crash Dump] Crash when deleting scene on MacOS - [Crash D...
by bdd
Thu Feb 23, 2017 10:16 am
 
Forum: Announcements / Annonces
Topic: Panotour / Panotour Pro 2.5.7
Replies: 0
Views: 802

Re: Having issue with LivePano

Is it possible for you to share your livepano resources with our development team ? It will help them to reproduce and to understand the issue. They'll need : The image stitched with Autopano The *.pano project file The still images of the panorama The frame of the video and the video Gérald
by bdd
Thu Feb 16, 2017 5:09 pm
 
Forum: Livepano
Topic: Having issue with LivePano
Replies: 11
Views: 1167

Re: WebVR Button

Hi, I try to set the WebVR Button on my project with Panotour Pro 2.5.5 Trial Version but there are the following problem: 1. When I click on the WebVR Button, before lounch the VR view the application show another view (screen 1). Can I remove this view? No, not in current version of Panotour Pro....
by bdd
Fri Feb 03, 2017 3:01 pm
 
Forum: Using Panotour / Panotour Pro
Topic: WebVR Button
Replies: 3
Views: 342

Re: 64GB RAM and STILL warning on insuficient memory

Did you change the memory preferences in Panotour Pro ?
Go in the Preferences tab, set a dedicated empty directory as temporary direcotry of Panotour Pro, reduce a little the amount of memory allocated by PTP when it starts, and try to reload your panoramas.

Gérald
by bdd
Thu Feb 02, 2017 4:35 pm
 
Forum: Panotour - Bugs & discussion
Topic: 64GB RAM and STILL warning on insuficient memory
Replies: 1
Views: 197

Re: Livepano bug on android mobile

Strange.
Your 3 livepanos are working great on our android phones.

Which is the version of your Samnsung phone ?
And which browser did you use to check the tour ?

Gérald
by bdd
Wed Feb 01, 2017 1:03 pm
 
Forum: Livepano
Topic: Livepano bug on android mobile
Replies: 4
Views: 512

Re: Livepano bug on android mobile

Hi,

Which version of Panotour Pro are you using ?
Can you share an URL of your tour?

Gérald
by bdd
Wed Feb 01, 2017 11:20 am
 
Forum: Livepano
Topic: Livepano bug on android mobile
Replies: 4
Views: 512

Re: Using VR test mode [SOLVED]

In the following tour, you do not have any spot : http://www.soaringshutter.com/vrtest2/ And yu do not have any VR plugin too. So you do not have any mean to load a new scene. So it's quite normal, that you see only first scene. Here are the other scenes in VR : http://www.soaringshutter.com/vrtest2...
by bdd
Wed Feb 01, 2017 11:08 am
 
Forum: Using Panotour / Panotour Pro
Topic: Using VR test mode
Replies: 32
Views: 1563

Re: Affichage defctueux [RESOLU]

Bonjour, Je viens de tester cotre visite sur plusieurs navigateurs différents, et je n'ai pas eu votre soucis. Avez vous testé cette visite en cours de transferts des fichiers ? Ou bien une fois que tous les fichiers ont été transférés ? Une remarque en passant. Votre panorama n'est pas un panorama ...
by bdd
Wed Feb 01, 2017 11:02 am
 
Forum: Panotour - Bugs et discussions (FR)
Topic: Affichage defctueux
Replies: 2
Views: 354

Re: Triggering audio in VR mode

It's not the HTML file that needs to be modified, but the krpano XML files. You need to add some spots in the file xxx_vr.xml file, and some code in the xxx_skin_vr.xml file to play the sound. Krpano is a well documented player, and everything can be found here : https://krpano.com/docu/ But I agree...
by bdd
Wed Feb 01, 2017 10:53 am
 
Forum: Using Panotour / Panotour Pro
Topic: Triggering audio in VR mode
Replies: 3
Views: 296

Re: https / http problem in Website Box [SOLVED]

Did you enter "http://www.volkswagen.hu" or "https://www.volkswagen.hu" in Panotour Pro field ? If you entered https, then there may be a bug if PTP transformed the https protocol into http . If you entered http, then try with https . In first case, you can try to edit the file :...
by bdd
Tue Jan 31, 2017 4:32 pm
 
Forum: Panotour - Bugs & discussion
Topic: https / http problem in Website Box
Replies: 1
Views: 199

Re: too many files - ptv webviewer!? [SOLVED]

With such workaround, you will face other limits.

Try for example to access your tour on different devices at same time.

Your server may face some memory limits as the tour will be unzipped in memory on server side.

Gérald
by bdd
Tue Jan 31, 2017 4:26 pm
 
Forum: Panotour - Bugs & discussion
Topic: too many files - ptv webviewer!?
Replies: 4
Views: 329

Re: panorama a partir de dessins

Bonjour,

Si vous avez un compte facebook, je vous conseille ce groupe où vous trouverez des tutoriels, des softs, des exemples de réalisations, etc...
https://www.facebook.com/groups/panopainting/

Gérald
by bdd
Tue Jan 31, 2017 4:17 pm
 
Forum: Discussions libre (FR)
Topic: panorama a partir de dessins
Replies: 1
Views: 270

Re: How to adjust image window size in step 4 of lp?

The image displayed in the 4th step of the livepano wizard cannot be zoomed yet.

Gérald
by bdd
Tue Jan 31, 2017 4:14 pm
 
Forum: Livepano
Topic: How to adjust image window size in step 4 of lp?
Replies: 1
Views: 274
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