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Re: Google Chrome et fond sonore

Merci pour la réponse mais le changement de bout de code n'a rien changé.... Svp trouvez un solution rapidement, mon client est très mécontent , il devrait il y avoir une musique d'EZ3KIEL dès le debut, c'était dans le cahier des charges... C'est une règle malheureusement imposée par Google. Il fau...
by bdd
Thu May 17, 2018 2:45 pm
 
Forum: Panotour - Bugs et discussions (FR)
Topic: Google Chrome et fond sonore
Replies: 11
Views: 370

Re: Gyroscope trouble (After updating to 2.5.11 & Chrome 66)

Hello. Are you deliberately ignoring the question of <iframe>? I would be very grateful if you could answer him too. Can you give any forecasts on its solution? I checked the given tours, with and without the iframe, they work badly in both cases when the tour is generated with previous versions of...
by bdd
Wed May 16, 2018 3:01 pm
 
Forum: Panotour - Bugs & discussion
Topic: Gyroscope trouble (After updating to 2.5.11 & Chrome 66)
Replies: 15
Views: 637

Re: Gyroscope trouble (After updating to 2.5.11 & Chrome 66)

We are a visualization company based in Australia, we bought several Panotour licenses. We have done more than 40 pano projects using Panotour, and now we have problems in all of them because of this issue. Here are some of these projects https://www.viz360.com/content/ . We need a solution to fix ...
by bdd
Wed May 16, 2018 2:40 pm
 
Forum: Panotour - Bugs & discussion
Topic: Gyroscope trouble (After updating to 2.5.11 & Chrome 66)
Replies: 15
Views: 637

Re: Website box

In the Dresden project, the content of the website boxes was generated using "WebAcappalla Responsive" : https://www.webacappella.com/en/

Gérald
by bdd
Wed May 16, 2018 2:12 pm
 
Forum: Panotour - Bugs & discussion
Topic: Website box
Replies: 2
Views: 133

Re: Deep Linking issues in social share button

Is the deeplinking URL always formed like this ?
Even if you did not add the #s=pano24 at the end ?

Did you use an HTML template that adds automatically the # to the URL ?
If yes, then an edit of this template can remove this # .

Gérald
by bdd
Wed May 16, 2018 1:16 pm
 
Forum: Panotour - Bugs & discussion
Topic: Deep Linking issues in social share button
Replies: 2
Views: 85

Re: Compass heading not kept when moving

Did you orientate the scenes with the compass inside Panotour ?

Gérald
by bdd
Wed May 16, 2018 12:54 pm
 
Forum: Panotour - Bugs & discussion
Topic: Compass heading not kept when moving
Replies: 1
Views: 82

Re: how i can make my first video cut so fast?

What do you mean exactly ?
Gérald
by bdd
Wed May 16, 2018 10:24 am
 
Forum: Using Panotour / Panotour Pro
Topic: how i can make my first video cut so fast?
Replies: 1
Views: 27

Re: Growed and shrinked image of Floor plan

Currently the internal floorplan plugin does not have this feature.

And as far as I know, there is no third party plugin doing this yet.

Gérald
by bdd
Wed May 16, 2018 10:14 am
 
Forum: Using Panotour / Panotour Pro
Topic: Growed and shrinked image of Floor plan
Replies: 2
Views: 42

Re: Updating the HTML/ XML to hide panorama menu on click

Use the Call an Action on Tour Events plugin, and use the event "Starting a scene" .
On this event, call the action : "Panorama Menu/Close the menu"

Gérald
by bdd
Wed May 16, 2018 10:08 am
 
Forum: Using Panotour / Panotour Pro
Topic: Updating the HTML/ XML to hide panorama menu on click
Replies: 2
Views: 189

Re: Problem with VR dual language

Edit the HTML file : 360virtualtours.com.au/3d/1/index.html ⋅ Replace line 144 : setTimeout(function(){ loadPlayer(true, curScene, curTime);if(tourlanguage){getCurrentTourPlayer().call("if(action[setTourLanguage],setTourLanguage("+tourlanguage+"););");} }, 100); by : lo...
by bdd
Wed May 16, 2018 9:58 am
 
Forum: Using Panotour / Panotour Pro
Topic: Problem with VR dual language
Replies: 5
Views: 147

Re: Problem visualizing the virtual tour

You don't need to update your flash player, as Flash is only a fallback for old browsers versions on old devices. Can you detail your troubles ? Do you have any error displayed in the tour player ? Do you see a black screen ? Do you see a white screen ? Are some parts of the tour missing ? Etc... Gé...
by bdd
Wed May 16, 2018 8:52 am
 
Forum: Using Panotour / Panotour Pro
Topic: Problem visualizing the virtual tour
Replies: 1
Views: 51

Re: HOW TO SHARE MY PANOTOUR WITH OTHER PEOPLE AND INTO MY W

Can you share the URL of the index.html file once uploaded ?

Gérald
by bdd
Wed May 16, 2018 8:43 am
 
Forum: Using Panotour / Panotour Pro
Topic: HOW TO SHARE MY PANOTOUR WITH OTHER PEOPLE AND INTO MY WEB
Replies: 3
Views: 70

Re: Title-extended free plugin not working

What are your settings for this plugin ?
Can you share either a screenshot of them, or an URL of a tour that contains a title-extended plugin with this error ?

Gérald
by bdd
Wed May 16, 2018 8:37 am
 
Forum: Using Panotour / Panotour Pro
Topic: Title-extended free plugin not working
Replies: 2
Views: 47

Re: Video crop area

Then I cropped the video before creating Livepano. What do you mean by "before creating livepano" ? Did you the following ? ⋅ shoot the video ⋅ crop it to create a smaller video ⋅ extract a frame from this smaller video ⋅ stitch the panorama with th...
by bdd
Wed May 16, 2018 8:29 am
 
Forum: Livepano
Topic: Video crop area
Replies: 4
Views: 77

Re: IMPORTANT - professional use of your products

Est-ce que vous testez le plan avec la souris ou sur un écran tactile ?

Si vous êtes sur une platforme qui gère les deux types d'interactions, malheureusement, seule la souris est prise en compte sur le plan.
Nous essayons de corriger ce problème pour une version future.

Gérald
by bdd
Tue May 15, 2018 3:35 pm
 
Forum: Panotour - Bugs et discussions (FR)
Topic: IMPORTANT - professional use of your products
Replies: 6
Views: 117

Re: Video crop area

If your camera was pointing down when shooting the video, no you wan't be able to crop around the subject .

When shooting a livepano, the best is to shoot horizontally (with the camera in rotrait mode if the moving subject is a person) .

Gérald
by bdd
Tue May 15, 2018 3:31 pm
 
Forum: Livepano
Topic: Video crop area
Replies: 4
Views: 77

Re: Mask doesn't work

No, because you said that the one that works well was done with the 2.5.0 version.
In this version, flash was not yet a fallback .
It was still the default preferred version.
Browsers changed a lot since this version of PTP.

Gérald
by bdd
Tue May 15, 2018 3:26 pm
 
Forum: Livepano
Topic: Mask doesn't work
Replies: 6
Views: 82

Re: IMPORTANT - professional use of your products

Re-bonjour,

je ne constate pas de problème, ni sur l'une ni sur l'autre .

Pour le probleme sur le plan avec Chrome, sont-ce seulement certains spots qui ne marchent pas ?
Si oui, lesquels ? J'en ai testé plusieurs sur différents étages, et ils ont tous fonctionné.

Gérald
by bdd
Tue May 15, 2018 3:21 pm
 
Forum: Panotour - Bugs et discussions (FR)
Topic: IMPORTANT - professional use of your products
Replies: 6
Views: 117

Re: IMPORTANT - professional use of your products

Bonjour,

Avez vous un lien vers cette visite, que nous puissions constater le probleme sur le plan ?
Nous ne le reproduisons pas en interne.

Cordialement,
Gérald
by bdd
Tue May 15, 2018 2:43 pm
 
Forum: Panotour - Bugs et discussions (FR)
Topic: IMPORTANT - professional use of your products
Replies: 6
Views: 117

Re: Mask doesn't work

Many thanks for your reply Gérald. I believe I had "Flash fallback" unchecked for both examples above. Should this mean that Flash output is not generated and therefore only HTML5 will be used? Yes, that's it . As Flash is mainly not supported by default now, it is only considered as a fa...
by bdd
Tue May 15, 2018 2:42 pm
 
Forum: Livepano
Topic: Mask doesn't work
Replies: 6
Views: 82

Re: Panoramas sphériques partiels [RESOLU]

Bonjour, Un panorama partiel est un panorama sphérique incomplet. C'est à dire qu'il ne fait pas 360° à l'horizontale par 180°à la verticale. Dans votre cas, après parcourt du fichier XML de votre visite, il semble que la totalité de vos panoramas soient des panoramas de 360° à l'horizontal. Mais ce...
by bdd
Tue May 15, 2018 2:33 pm
 
Forum: Panotour - Bugs et discussions (FR)
Topic: Panoramas sphériques partiels
Replies: 2
Views: 49

Re: Google Chrome et fond sonore

Bonjour, C'est la mise à jour de la dernière version de Chrome qui interdit le démarrage automatique de toute piste son. Il faut impérativement une action de la part de l'utilisateur de la visite pour lancer le son. Nous sommes en train de voir si nous pouvons remedier à cela dans une prochaine vers...
by bdd
Tue May 15, 2018 1:57 pm
 
Forum: Panotour - Bugs et discussions (FR)
Topic: Google Chrome et fond sonore
Replies: 11
Views: 370

Re: Mask doesn't work

The difference between the 2 screenshots, is the technology used by the player. In 2.5.0 version, the "preferred" player used by the tour was/is the Flash one . In 2.5.11, the "preferred" player is the HTML5 one . Flash player is obsolete, and does not work anymore on many device...
by bdd
Tue May 15, 2018 1:29 pm
 
Forum: Livepano
Topic: Mask doesn't work
Replies: 6
Views: 82

Re: Google Chrome et fond sonore

Bonjour,

J'ai testé votre visite sous Chrome ainsi que sous d'autres navigateurs, et dans tous les cas le fond sonore a été correctement lancé à la lecture de la visite.

Avez-vous vidé le cache de Chrome, ou bien relancé celui-ci ?

Gérald
by bdd
Mon May 07, 2018 3:58 pm
 
Forum: Panotour - Bugs et discussions (FR)
Topic: Google Chrome et fond sonore
Replies: 11
Views: 370

Re: Lag/Delay In Tour

Hello,

I did not noticed such issue on your tour.

1/ Do you have same issue with an autotour delay longer than 4 seconds ?

2/ Do you have same issue without any background sound ?


Gérald
by bdd
Mon May 07, 2018 12:43 pm
 
Forum: Using Panotour / Panotour Pro
Topic: Lag/Delay In Tour
Replies: 1
Views: 105
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