hello friends, there is a new firmware on the chinese Synta website, but for uploading to Merlin one needs the AT Goto handbox. We are currently urging them to provide an uploader utility, so that you could do it yourself and there is no need to disassemble the head and send the panels to us for upd...

hello everybody, I submitted Volkers results, and could reproduce time lags in my own test and submitted that too. What I heard at last was the Chinese couldn't reproduce the time lags because they already have a new firmware not showing that behaviour, and no more models using our current firmware....

thank you Volker,

I already passed over your description! My short test also confirmed something weird in the
cruising speed to terrestrial programmed points. Hope I can do it fully tomorrow.

regards Tommy

hello friends possessing the new firmware, Synta asks some specific questions to track the error down, could you please get me a set of answers on them? Of course, they won't use Papywizard as a third party program, but if they could reproduce the error using the Merlin handbox, they are willing to ...

hello friends, we are in contact with Synta about the problem, maybe we can get replacement motherboards. As they continue to develop the Merlin for astronomical purposes, its always possible that something changes. So if there is a solution possible via Papywizard implementation, that would be safe...

hello friends, currently we are working to fix the bluetooth problem - still it's not clear whats the cause. As we have three cases now, we think just simply replacing the devices by new ones wouldn't be crackin' the jackpot. update: Tamas just informed me he will produce new replacement bluetooth d...

hello friends, for you information: We just received the 40 Merlins and they are "NOGOTOes"! Shipment to everybody on the waiting list will start tomorrow, immediately when I enter the shop. for your further info: On the very recent US ad's I see the Merlin still with the old handboxes, no rumours o...

thanks, Paul!

We expect the next charge of Merlin Heads in September, still it is not quite clear what the package will include.

If you have questions or problems ordering the BT device please dont hesitate to trouble us at
teleskopaustria(at)gmail.com

regards, Tommy

hi folks, As most people didn't want the L-bracket, but different stuff, we decided to take it out of the package and sell it seperately just to keep the price for Merlin low. The last charge was more expensive than the earlier one. We'll add the L-bracket for 25.- if you order Merlin now. Cause cur...

hello friends,

so far I don't see more than three or four demands from you enthusiasts,
As soon as frank has got his crown replacement, he will give feedback
to all of us and we will review the matter then.

regards, Tommy back on the laurels

dear Olihar,

sorry for the problems or uncertainities with our website, I will urge the webdesigner to update the procedure!

Your Order has arrived properly, and we will ship the Merlin tomorrow. If you have additional remarks, just send
us an email please.

regards, Tommy

hello friends, up to now about 2 definite and 3 probable "yes". bigwade, there is a little hellish rule with the chinese friends: If you want them to produce for you, you have to pay the whole sum first, before they start. And its not 100% sure you get exactly what you ordered... Dear Helmut, do you...

hello Andrew, this thread is to check if there is enough demand for such a replacement crown. If we get a dozen or more "yes", then lets go to work and design and produce something, which will be offered then. Nobody is obliged to buy the thing by voting now, its just to get an idea about the demand...

hello friends, hm, I am looking around but can't find any laurels to sit upon... Its just that we are developing a lot of products especially for Astrophotography, like standalone Autoguiders, and the day unfortunately still doesn't have more than 24 hours. We have a CNC machine at hand for serial p...

hello dear Merlin friends,

please post here if you need a replacement crown for the Merlin mount,
we want to check if there is demand to develop and produce such a product.

thank you very much

Tommy Nawratil
(teleskop-austria.com)

hello Andrew, of course you are right, an English website is something we have to work on... But, in trade with specialized optical goods customers generally don't buy from anywhere in the world, they want to be on the safer side, if there is any problem or warranty issue to be solved on the spot. O...

hello dear Autopano friends, let me humbly apologize for being absent the last weeks, we're just in a lot of projects... Thank you bigwade for pushing me :-) I'll answer first the general questions from your email, 1.for APP members there will be a 10% discount regarding the BT module, so you get it...

dear friends, our calculation is as tight as i could be. The product is developed and build in EU, not in China, and we have to grant two years warranty, and 20% Tax. Put in the calculation the time, skill and maybe equipment it needs to get the Tronisoft Kit working, so here you go. And we don't st...

dear Friends, our new BT Interface for Merlin (and Autotrack) is now available: http://www.teleskop-austria.at/bild/montz-blt-hu-2.jpg http://www.teleskop-austria.at/prod.php?tid=15&lng=de#montz-blt-hu (sorry for german text only, no new info for you) It works exactly like the handbox, or like any c...

hello from Austria, The calculation is like that: 1.crown plate like in the drawing http://www.autopano.net/forum/postgallery.php?pid=31556&filename=rotator_merlin_drawing.jpg sandblasted and anodized €39.- per piece 2.same, but blank aluminium, not anodized €32.- per piece Drilling of the holes...

hello Paul,

please use that one, teleskopaustria(a.t)gmail.com
then I will see it automatically on my desktop tomorrow.
Ah, please include your adress...

lg Tommy

hello Paul,

If this happens if you just plug in the handcontroller first, then power on -
then don't waste too much time on it. If it does not work like expected we are ready to send you a replacement unit tomorrow. Just email me to confirm.

schà¶ne Grüsse, Tommy

hallo Paul, hm, sometimes the behaviour of computerized mounts (in general) is erraneous if the voltage supply is somewhat different as the mount expects, so to say. Please make sure that you use a stabilized 12V power supply. Funny to talk to Bonn in English... We will solve the problem. schà¶ne Gr...

hello Paul, > I just bought a Merlin from you, but when I switch it on the "Guide" > button LED goes on, "Set"- and "Go"-button starts blinking. > The Merlin does nothing. looks like the astronomical mode is activated, all speeds are reduced and earth motion is compensated. By pressing "Guide" and "...

big hello dear Merlin users, up to now we are serving the needs of astronomers, who frequently need specially designed adapters. We have an attached workshop and can provide economic solutions, hopefully :-) The merlin is popular among astronomers as an ultraportable motorized mount for small telesc...