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#1 2011-09-28 05:18:32

DSD
Member
From: San Diego, California USA
Registered: 2008-04-20
Posts: 15
Website

PanoTourPro crashes...

I just downloaded PTP 1.6 and when I put in my registration information I get a display stating I am registered followed by the program abruptly closing down.  What is the matter?  I am running W7 64 and had no problem with the prior version.  Why the problem registering and getting this latest version working???yikesmadyikesmad


Digital camera and pano-gear: Nikon D200, Tokina 10-17mm fisheye & Manfrotto 303 SPH

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#2 2011-09-28 05:32:51

DSD
Member
From: San Diego, California USA
Registered: 2008-04-20
Posts: 15
Website

Re: PanoTourPro crashes...

I just had to restart and tried PanoTour Pro 1.6 again and the registration seemed to go fine and, for now, is running properly. Sorry to have bothered anyone or posted incorrectly. I post so seldom...


Digital camera and pano-gear: Nikon D200, Tokina 10-17mm fisheye & Manfrotto 303 SPH

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#3 2011-09-29 14:44:05

GeoS
New member
From: Warsaw, Poland
Registered: 2011-09-26
Posts: 9
Website

Re: PanoTourPro crashes...

I have similar issue. First try was to update video card drivers and it helped - I was able to register and play with Panotour PRO till next restart. After that the problem is back - at splash screen it crashes.

PTP 1.6.1 x64

Info about platform:
OS Name    Microsoft® Windows Vista™ Business
Version    6.0.6002 Service Pack 2 Build 6002
System Manufacturer    System manufacturer
System Model    P5E-VM DO
System Type    x64-based PC
Processor    Intel(R) Core(TM)2 Duo CPU     E4600  @ 2.40GHz, 2400 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date    American Megatrends Inc. 0202, 2007-09-19
SMBIOS Version    2.4
Windows Directory    C:\Windows
System Directory    C:\Windows\system32
Boot Device    \Device\HarddiskVolume4
Locale    Polska
Hardware Abstraction Layer    Version = "6.0.6002.18005"
Time Zone    Central European Daylight Time
Installed Physical Memory (RAM)    8,00 GB
Total Physical Memory    8,00 GB
Available Physical Memory    5,31 GB
Total Virtual Memory    16,2 GB
Available Virtual Memory    11,6 GB
Page File Space    8,29 GB

Name    ATI Radeon HD 4600 Series
PNP Device ID    PCI\VEN_1002&DEV_9490&SUBSYS_02941043&REV_00\4&10A0E75&0&0008
Adapter Type    ATI display adapter (0x9490), Advanced Micro Devices, Inc. compatible
Adapter Description    ATI Radeon HD 4600 Series
Adapter RAM    512,00 MB (536 870 912 bytes)
Installed Drivers    aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version    Not Available
INF File    oem75.inf (ati2mtag_R7X section)
Color Planes    Not Available
Color Table Entries    4294967296
Resolution    1920 x 1200 x 59 hertz
Bits/Pixel    32
Memory Address    0xD0000000-0xFFFFFFFF
Memory Address    0xFE9E0000-0xFE9EFFFF
I/O Port    0x0000D000-0x0000DFFF
IRQ Channel    IRQ 4294967293
I/O Port    0x000003B0-0x000003BB
I/O Port    0x000003C0-0x000003DF
Memory Address    0xA0000-0xBFFFF

Screenshot:
http://img64.imageshack.us/img64/6828/c … d01cnw.jpg

Last edited by GeoS (2011-09-29 18:37:43)

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#4 2011-09-29 19:04:41

GeoS
New member
From: Warsaw, Poland
Registered: 2011-09-26
Posts: 9
Website

Re: PanoTourPro crashes...

New info.

It only crashes when there is 32-bit color palette. Switching it to 16 bits per pixel gives option to run it normally without any crash.

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#5 2011-12-07 01:15:04

GeoS
New member
From: Warsaw, Poland
Registered: 2011-09-26
Posts: 9
Website

Re: PanoTourPro crashes...

PTP 1.7.0 64bits and its still crashing with 32-bit color palette.

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#6 2012-05-21 22:44:40

GeoS
New member
From: Warsaw, Poland
Registered: 2011-09-26
Posts: 9
Website

Re: PanoTourPro crashes...

Now all is fine, even with 32b color depth:

PTP 1.8.0 64b
Driver packaking version: 8.961-120405a-137813C-ATI
2D Driver Version: 8.01.01.1243
Direct3D Version: 7.14.10.0903
OpenGL Version: 6.14.10.11631
Catalyst Control Center Version: 2012.0405.2205.37728

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