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#1 2012-03-02 07:55:01

360Kolor
Member
From: Auckland
Registered: 2011-08-11
Posts: 27
Website

Download link doesn't work

Hi,

When trying to download the latest stable ptp version 1.73 the browser will only show a blank page.

Thanks.

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#2 2012-03-02 08:26:13

bdd
Administrator
Registered: 2011-01-18
Posts: 622
Website

Re: Download link doesn't work

Hello,

I verified all the download links, they are all working correctly.
Which OS version of PTP did you want to download ?

Gérald

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#3 2012-03-02 10:04:06

360Kolor
Member
From: Auckland
Registered: 2011-08-11
Posts: 27
Website

Re: Download link doesn't work

I am using Ubuntu 11.04-64bit and Firefox 10.02 (still not working).
But I  installed Opera now and I could download the tar file.

Thanks.

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#4 2012-03-06 20:07:51

superschroeder
New member
Registered: 2007-04-27
Posts: 6

Re: Download link doesn't work

Hi all,

I'm also having a hard time downloading the current release. I tried from Lion + Firefox 10 (blank page), Lion + Safari 5 (blank page), Windows XP + Firefox 8 (blank page), Windows XP + IE8 (returns HTTP 500).

The address it tries to download from is http://download.kolor.com/pt/stable/macleopard or http://download.kolor.com/apg/stable/macleopard.

Any ideas?

Thanks.

Regards,

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#5 2012-03-06 21:00:16

mediavets
Moderator
From: Isleham, Cambridgeshire, UK.
Registered: 2007-11-14
Posts: 9731
Website

Re: Download link doesn't work

I have no problems downloading Panotour or Panotour Pro using Windows XP 32-bit and Firefox 10.0.2.


Andrew Stephens
Nikon D40, Nikkor 10.5mm fisheye, Sigma 8mm f3.5 fisheye, Nikkor 18-55/50/35mm lenses, Nodal Ninja 5 Lite, Nodal Ninja 4 with R-D16, Agno's MrotatorTCS short.
Nikon P5100, CP5000, CP995, FC-E8, WC-E63,WC-E68, TC-E2, Kaidan Kiwi 995, Bophoto pano bracket, Agno's MrotatorA.
Merlin/Orion robotic pano head + Papywizard on Nokia 770/N800/N810 and Windows 8/XP/2K.

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#6 2012-03-07 06:10:10

superschroeder
New member
Registered: 2007-04-27
Posts: 6

Re: Download link doesn't work

Interesting. I just updated to Firefox 10.0.2 on Windows XP 32-bit and still get a blank page. Firefox has no plug-ins active. Windows is fully up2date. IE8 still gives me an HTTP error 500. Just did a fresh download and installation of Opera on Win XP. Also gives me a blank page.

Tried also on a completely different PC running Vista 32-bit. IE9 also displays HTTP error 500. FF 10.0.2 on Vista displays the blank page.

Tried 7 combinations to no avail. Houston... at least I have a problem. ;-)

Thanks.

Last edited by superschroeder (2012-03-07 06:32:04)

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#7 2012-03-07 09:34:27

bdd
Administrator
Registered: 2011-01-18
Posts: 622
Website

Re: Download link doesn't work

Do you use a proxy ?

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#8 2012-03-08 05:31:13

superschroeder
New member
Registered: 2007-04-27
Posts: 6

Re: Download link doesn't work

No proxy on my end. Not sure if my provider has one in place.

I also tried to deactivate my firewall temporarily. Didn't help either.

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#9 2012-03-16 05:17:49

superschroeder
New member
Registered: 2007-04-27
Posts: 6

Re: Download link doesn't work

Hi all,

I downloaded the files from a different Internet connection where it indeed worked. It seems indeed that it's related to my provider. Still I'm not sure what I can do to workaround the issue next time. So if anyone has an idea I'm open for suggestions.

Thanks.

Regards,
Uli

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#10 2012-03-23 04:55:00

360Kolor
Member
From: Auckland
Registered: 2011-08-11
Posts: 27
Website

Re: Download link doesn't work

Same issue as last time. Only that now it won't work with any of the browsers (firefox, opera, safari) or OS (linux, mac).
And there is also no proxy in between. I tried wget and got the following result:

wget -A gz http://download.kolor.com/ptp/stable/linux64tar/
--2012-03-23 16:48:22--  http://download.kolor.com/ptp/stable/linux64tar/
Resolving download.kolor.com... 62.210.197.130
Connecting to download.kolor.com|62.210.197.130|:80... connected.
HTTP request sent, awaiting response... 500 Internal Server Error
2012-03-23 16:48:23 ERROR 500: Internal Server Error.

I have contacted the internet provider in the meantime. Their comment is, that it should be working ...

Any suggestions to narrow the root cause?
http://www.checkupdown.com/status/E500.html

Last edited by 360Kolor (2012-03-23 09:36:46)

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#11 2012-03-23 10:00:07

Zoobius
Administrator
From: Challes les Eaux, France
Registered: 2010-05-19
Posts: 4

Re: Download link doesn't work

Hi all,

For the Mac users:
• Try to find the SpeedDownload Browser app in your Spotlight, then uninstall it
• If you don't find it, check the following paths and remove the files related to SpeedDownload:
~/Library/Internet Plug-Ins/SpeedDownload Browser Plugin.plugin
~/Library/Contextual Menu Items/SpeedDownload CMM.plugin
~/Library/InputManagers/SpeedDownload Enhancer

Hope it will help you.

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#12 2012-03-23 10:06:45

Zoobius
Administrator
From: Challes les Eaux, France
Registered: 2010-05-19
Posts: 4

Re: Download link doesn't work

We just reproduce the issue on Linux... We are now trying to solve it. Will keep you informed asap!

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#13 2012-03-24 06:39:41

360Kolor
Member
From: Auckland
Registered: 2011-08-11
Posts: 27
Website

Re: Download link doesn't work

Thank you! smile

wget -A gz,tar.gz http://download.kolor.com/ptp/stable/linux64tar/
--2012-03-24 18:31:13--  http://download.kolor.com/ptp/stable/linux64tar/
Resolving download.kolor.com... 62.210.197.130
Connecting to download.kolor.com|62.210.197.130|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 29946408 (29M) [application/octet-stream]
Saving to: 'PanotourPro_Linux64_180_2012-03-16.tar.gz'

100%[===========================================>] 29,946,408   103K/s   in 4m 20s   

2012-03-24 18:35:35 (112 KB/s) - 'PanotourPro_Linux64_180_2012-03-16.tar.gz' saved [29946408/29946408]

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