martinmac wrote:

Yesterday i bought the latest Version of Autopano Giga + Panotour Pro. The export of my first tour works very fine with Safari 5.0.3 but the export for Mobile devices doesn't work. At Safari Developer mode always shown the error message "Fatal error: tour.xml - loading or parsing failed". What's wrong?

Welcome to the forum...

See:
http://www.autopano.net/forum/p79104-20 … -40#p79104

Last edited by mediavets (2011-03-12 22:16:45)

martinmac wrote:

All the things you described were set before export, but it doesn't work. What means the "?" and "you must be registered..." at Mobile device set up?  I thought the iPad/iPhone export function are embedded in Panotour Pro.

The iPad/iPhone export function is embedded in Panotour Pro.

The ? opens the information 'box' shown on my screenshot.

'You must be registered' means you must have entered/registered your licence key in Panotour Pro and not be running the program in trial/demo mode.

In what way does it not work for you?

Make sure you are using the generic HTML template, create a new folder/directory for the exported tour and export into that folder/dircetory.

Then to put your tour on-line you should upload all the files in that folder/directory maintaining the filder/directory structure.

Then you must access the tour via the HTML file because this runs a javascript that detects the browser user agent and loads either the Flash version of the tour or the iDevice compatible version of the tour depending on the browser user agent value returned by the script.  You can check the functionality of this script by switching the browser user agent set in the Safari Browser.

Last edited by mediavets (2011-03-13 00:59:16)

martinmac wrote:

Please see my first post. I bought and registered my version. At Safari user agent i got those error message. I using the generic HTML template and put it in folder/directory on-line you described. If i opended the directory i got the same error message on my iPad.

If you are certain you uploaded the folders/directories and file correctly then do you have the correct file permissions set for the tour files on the Web server?

What's the URL for this tour? I would like to try and view it.

Does the tour play correctly from your local computer?

Last edited by mediavets (2011-03-13 05:08:32)

OK.

There seems to be a coding error in the test-ipad.xml file.

If you open that file directly in a browser it will report the parsing error.

The attribute 'edge' is defined twice. This is a Panotour Pro bug.

<plugin name="thumbArray" keep="true" zorder="1" url="test_ipaddata/graphics/transparent.png" visible="true" enabled="true" handcursor="false" capture="false" children="true" alpha="0.9" blendmode="normal" smoothing="true" x="0" y="0" scale="1" align="right" edge="right" edge="left" ox="0" oy="0" width="10%" height="prop" rotate="0"/>

I seem to recall another user reporting this bug - it's to do with setting the thumbnail array to slide-in from the right side (I think it's the right side) of the frame.

Try setting it to slide-in from the left, or the top and see if that fixes things.

Last edited by mediavets (2011-03-13 11:30:59)

martinmac wrote:

Yep. I solve the Problem. It works.
The problem is the pop-up Sidebar on right. If i put this on top or left side there is no problem.
You can see it at
http://www.ma-solutions.de/ipad2/test_ipad.html
It's really a simple "Fatal Error" and that's for EUR 479,00 incl. APG. I can't believe it. It's a Beta style.

Many thanks.
Martin

Please report the bug here and I'm sure Kolor will fix it:

http://www.autopano.net/forum/f34-panot … discussion and I

Last edited by mediavets (2011-03-13 11:30:00)

martinmac wrote:

Yep. I solve the Problem. It works.
The problem is the pop-up Sidebar on right. If i put this on top or left side there is no problem.
You can see it at
http://www.ma-solutions.de/ipad2/test_ipad.html
It's really a simple "Fatal Error" and that's for EUR 479,00 incl. APG. I can't believe it. It's a Beta style.

Many thanks.
Martin

putting the sidebar on the right is unlikely to raise a problem. I tested it some minutes ago: thumbnails on the right, down, left and up position - all worked fine.

As long as we don´t have understandable manuals/tutorials such issues will go on.

best, Klaus

Last edited by klausesser (2011-03-13 14:21:07)

martinmac wrote:

Dear Klaus,
see my first link to
http://www.ma-solutions.de/ipad/test_ipad.html
there are the problems. Can you see the "Fatal Error" message?
At the second (.../ipad2/...) it already works.

Yes - in simulation mode i see it. seems a xml file is missing or has a wrong syntax in it. It might be (!) related to a size - i had it some times ago. But also ONE comma, dot or something in the wrong place makes it unreadable also.

best, Klaus