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#1 2010-12-22 17:02:50

seanji
Member
From: St Martin
Registered: 2009-06-17
Posts: 25

Problems obtaining a Panotour Pro license

I have purchased Autopano Giga 2.0 + KrPano Unlimited Domain License,

But when I go to the http://www.kolor.com/magento-support/update page, although it says "This is the updates avalaible for you :" when I click on Commander I get a message that "Le bon de réduction "PROMOAPKR" n'est pas valide. You have no items in your shopping cart"

Am I doing something wrong? I would appreciate any help in getting the license. Thanks. wink

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#2 2010-12-23 09:45:21

mediavets
Moderator
From: Isleham, Cambridgeshire, UK.
Registered: 2007-11-14
Posts: 9734
Website

Re: Problems obtaining a Panotour Pro license

Does it show/list that you currently have licences for Autopano Giga and krpano (on the left side of the page)?

Does it offer you Panotour Pro as an available update (on the right side of the page)?

Last edited by mediavets (2010-12-23 09:48:03)


Andrew Stephens
Nikon D40, Nikkor 10.5mm fisheye, Sigma 8mm f3.5 fisheye, Nikkor 18-55/50/35mm lenses, Nodal Ninja 5 Lite, Nodal Ninja 4 with R-D16, Agno's MrotatorTCS short.
Nikon P5100, CP5000, CP995, FC-E8, WC-E63,WC-E68, TC-E2, Kaidan Kiwi 995, Bophoto pano bracket, Agno's MrotatorA.
Merlin/Orion robotic pano head + Papywizard on Nokia 770/N800/N810 and Windows 8/XP/2K.

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#3 2010-12-23 13:40:56

seanji
Member
From: St Martin
Registered: 2009-06-17
Posts: 25

Re: Problems obtaining a Panotour Pro license

On the update page http://www.kolor.com/magento-support/update

On the left it shows under your actual software: Krpano & Autopano Giga 2

On the right it shows: This is the updates avalaible for you : For free updates, your licence will be sent in a delay of 24-48 hours.
Panotour Pro Win Prix normal 2999 euros Votre prix Gratuit Commander>

When I click Commander I get this message: Le bon de réduction "PROMOAPKR" n'est pas valide.  You have no items in your shopping cart.

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#4 2010-12-23 14:08:05

seanji
Member
From: St Martin
Registered: 2009-06-17
Posts: 25

Re: Problems obtaining a Panotour Pro license

I used IE (instead of Firefox) and the invoice came through and the order is pending. Thanks for your help.

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#5 2010-12-23 16:50:03

seanji
Member
From: St Martin
Registered: 2009-06-17
Posts: 25

Re: Problems obtaining a Panotour Pro license

The registration went through fine. Great software!. Thanks for your help.

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#6 2010-12-28 15:30:10

Acmj
Member
Registered: 2010-10-08
Posts: 25

Re: Problems obtaining a Panotour Pro license

SomeBody Can help me?

I have purchased Autopano Giga 2.0 + KrPano Unlimited Domain License, and why KrPano says that my license will expire in one year?
Thank you

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#7 2010-12-29 09:18:14

mediavets
Moderator
From: Isleham, Cambridgeshire, UK.
Registered: 2007-11-14
Posts: 9734
Website

Re: Problems obtaining a Panotour Pro license

Acmj wrote:

SomeBody Can help me?

I have purchased Autopano Giga 2.0 + KrPano Unlimited Domain License, and why KrPano says that my license will expire in one year?
Thank you

Where does it say that?


Andrew Stephens
Nikon D40, Nikkor 10.5mm fisheye, Sigma 8mm f3.5 fisheye, Nikkor 18-55/50/35mm lenses, Nodal Ninja 5 Lite, Nodal Ninja 4 with R-D16, Agno's MrotatorTCS short.
Nikon P5100, CP5000, CP995, FC-E8, WC-E63,WC-E68, TC-E2, Kaidan Kiwi 995, Bophoto pano bracket, Agno's MrotatorA.
Merlin/Orion robotic pano head + Papywizard on Nokia 770/N800/N810 and Windows 8/XP/2K.

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#8 2010-12-29 15:06:12

Acmj
Member
Registered: 2010-10-08
Posts: 25

Re: Problems obtaining a Panotour Pro license

On the KrPano, not on PanotourPro

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#9 2010-12-29 15:31:56

mediavets
Moderator
From: Isleham, Cambridgeshire, UK.
Registered: 2007-11-14
Posts: 9734
Website

Re: Problems obtaining a Panotour Pro license

Acmj wrote:

On the KrPano, not on PanotourPro

In a way it doesn't really matter because Panotour Pro has a built-in krpano licence, but can you describe how you get krpano to display this message?


Andrew Stephens
Nikon D40, Nikkor 10.5mm fisheye, Sigma 8mm f3.5 fisheye, Nikkor 18-55/50/35mm lenses, Nodal Ninja 5 Lite, Nodal Ninja 4 with R-D16, Agno's MrotatorTCS short.
Nikon P5100, CP5000, CP995, FC-E8, WC-E63,WC-E68, TC-E2, Kaidan Kiwi 995, Bophoto pano bracket, Agno's MrotatorA.
Merlin/Orion robotic pano head + Papywizard on Nokia 770/N800/N810 and Windows 8/XP/2K.

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